HUMAN RESOURCES HEAD (ALABANG MUNTINLUPA) BPO/GCC EXPERIENCE

Strategic Networks, Inc.

Muntinlupa

On-site

PHP 1,200,000 - 2,000,000

Full time

14 days+

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Benefits offered by this job

Transportation/driver support

Accommodations for site visits

Job summary

Strategic Networks, Inc. in Manila seeks an experienced HR executive to lead the HR function, align people strategies with business goals, and drive engagement, retention, and high-performing teams. The role oversees HR policies, payroll, talent acquisition, and workforce planning, with governance across HR operations. Based at the Alabang office with travel to Pampanga as needed.

Qualifications

Seasoned in leading HR managers and teams with accountability for performance.

Responsibilities

Lead end-to-end Talent Acquisition and workforce planning, including manpower forecasting and onboarding.
Govern payroll and compensation operations with accuracy, confidentiality, and compliance.
Oversee HR operations and employee lifecycle, advising senior leaders on complex people matters.
Develop and coach HR managers and multidisciplinary teams to improve HR performance.

Skills

Strategic Leadership

HR Management

Talent Management

Payroll & Compensation

People Leadership

HR Technology

Tools

Workday

Neeyamo

Genesys

HRIS

Job description

Job Description

· Partners closely with executive leadership and business stakeholders to align people strategies with organizational objectives, strengthen employee engagement and retention, build high-performing teams, and ensure effective implementation of HR policies, programs, systems, and processes.

· Provides direct leadership and supervision to HR managers and team leaders, ensuring consistent execution of HR services, effective team performance, appropriate escalation management, and continuous improvement across all HR functions.

· Leads end-to-end Talent Acquisition and workforce planning, including manpower forecasting, recruitment strategy, talent pipelines, hiring, onboarding, and recruitment performance.

· Provides overall governance of payroll and compensation operations, ensuring accuracy, timeliness, confidentiality, compliance, and effective coordination with Finance and external payroll providers.

· Oversees HR operations and the employee lifecycle, ensuring efficient and consistent execution of policies, processes, employee relations, performance management, engagement, retention, and HR compliance. Advises senior leaders and managers on complex employee matters, organizational changes, workforce issues, and people-related risks.

· Directly leads, manages, coaches, and develops HR Managers and multidisciplinary HR teams, establishing accountability, performance standards, and continuous improvement across the function.

· Demonstrates strong experience supervising managers and building high-performing HR leadership teams.

· Leverages Workday, Neeyamo, and Genesys to manage HR information, payroll, workforce processes, reporting, and HR operations, while utilizing people analytics and HR metrics to support data-driven decision-making.

· Ensures HR systems, policies, processes, and practices remain accurate, efficient, compliant, and aligned with organizational requirements.

Work Arrangement

Primarily based at the Alabang office, with periodic business travel to the Pampanga site as operational requirements dictate. Company-provided transportation/driver support and company-shouldered accommodations will be provided for required site visits.

Core Competencies

Strategic Leadership