Human Resources Business Partner

Infosys BPM Philippines; Muntinlupa; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Quarterly Performance Bonus

24 Leaves annually

Competitive HMO and Life Insurance for

Eligibility for dependents per hire

Job summary

Infosys BPM Philippines is hiring a Human Resource Business Partner to support HR processes in Alabang. You will prepare dashboards, analytics, and benchmarking reports under manager guidance and contribute to internal branding and service excellence for our finance and accounting teams.

The role requires a college degree in HR or related fields and 3–5 years of HR experience in a BPO environment, with onsite work on a rotational schedule.

Qualifications

• Bachelor’s degree in HR/related field required.
• 3–5 years of experience in HR Officer/HR Supervisor/Associate Manager roles in BPO preferred.
• Willingness to work onsite in Alabang on a rotational schedule.

Responsibilities

• Resolve complex employee relations issues and address grievances.
• Policy formulation including process, guideline definition, benchmarking and advisory/HR solutions.
• Provide HR policy guidance and collaborate with management to improve relationships, morale, productivity and retention.
• HR analytics, metrics, reporting and knowledge management.
• Vendor relationship management and employer branding and positioning.
• Function-specific initiatives, audits and compliance.
• Assist in change management activities and assess communication effectiveness.
• Coordinate data collection with units and CoEs and manage virtual activities as needed.
• Support HR service delivery improvements across the unit.

Skills

Employee relations

HR analytics

Reporting

Knowledge management

Vendor management

Employer branding

Education

Bachelor’s degree in HR/related field

Job description

Are you ready to make an impact? Join Infosys BPM as a Human Resource Business Partner in Alabang and jumpstart your career!

Support deployment of assigned HR processes and ensure adherence to SLAs and compliance requirements for our finance and accounting business. Prepare various dashboards, analytics, research, and benchmarking reports under the guidance of the Manager. Participate in knowledge sharing and branding initiatives with the objective of providing the highest levels of service to internal customers within the resources provided and the policies of the organization.

Key Responsibilities

• Resolve complex employee relations issues and address grievances.
• Policy Formulation (includes process, guideline definition, Research, Benchmarking and Advisory/HR solutions.
• Provide HR policy guidance and work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• HR Analytics/Metrics/Reporting and Knowledge Management/HR Capability Building.
• Vendor Relationship Management and Employer Branding and Positioning.
• Function-specific initiatives, audits, and compliance.
• Deploy the change management activities to implement the policy with guidance from senior management and check on effectiveness of communication.
• Participate in research and benchmarking projects, data analysis, statistical modeling, setting up conversations, etc. based on the output given by seniors.
• Plan, monitor, and assigned activities as guided by seniors, ensure HR services delivery effectiveness. Assist supervisor in identifying areas of improvement in HR Process/Policies/Systems based on inputs from unit/DC/Geo HR functions.
• Collate data related to HR Processes and Programs by coordinating with Units, BEFs, and CoE’s.
• Handle virtual activities as required base on inputs from seniors.
• Participate in function specific initiatives as relevant.

Key Requirements

• Candidate must possess at least a college Degree preferably in Human Resource Management, Law, Psychology, or equivalent.
• At least 3-5 years of working experience as HR Officer, HR Supervisor or Associate Manager in a BPO environment is preferred
• Applicants must be willing to work onsite in Alabang on a rotational/shifting schedule

Why Infosys BPM Philippines

• Quarterly Performance Bonus
• 24 Leaves annually
• Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
• Outstanding career development opportunities and fast track career progression
• Enjoy a fair work-life balance.
• Learning and Development Trainings
• We value Inclusion and Diversity
• Great Place to Work Certified

We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on age, race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education. #Infosys #InfosysBPM #KaInfoscion #GreatPlaceToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #LifeAtINFYBPMPhilippines