Human Resources Business Partner

Healthway Philippines; Makati; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

Healthway Medical Network (HMN) is seeking an experienced HR Business Partner to serve assigned hospitals, clinics, and units. The role provides strategic HR advisory and operational support to align people initiatives with healthcare operations, ensuring compliant, patient-centered workplaces.

You will partner with leaders to drive employee engagement, performance management, talent development, and HR operations across facilities, while maintaining confidentiality and data integrity in HRIS

Qualifications

• Bachelor's degree in HR or related field.
• 2–4 years HR Generalist/HRBP experience.
• Experience with employee relations and performance management.
• Healthcare experience is a plus.
• Strong stakeholder management and communication skills.

Responsibilities

• Partner with hospital, clinic, and department leaders to address workforce concerns and align HR initiatives with operational requirements.
• Advise on people management, policy application, and workplace issues.
• Support performance management, goal setting, and development planning.
• Drive employee engagement, culture-building, and recognition initiatives across facilities.
• Coordinate HR operations and lifecycle processes across assigned facilities, excluding recruitment activities.
• Monitor HR metrics and prepare reports to support data-driven decisions.

Skills

Stakeholder management

Communication

Problem solving

Conflict resolution

Microsoft Office

HRIS

HR analytics

Education

Bachelor's degree in HRM/PSY/Behavioral Science/Business Administration

Tools

Microsoft Office

HRIS

Job description

Company Description

Healthway Medical Network (HMN), part of Ayala Healthcare Holdings, Inc. (AC Health) and an owned subsidiary of Ayala Corporation, is an integrated healthcare provider in the Philippines offering a full spectrum of health services. The network includes multi-specialty outpatient centers, general hospitals, an ambulatory center, and the country’s first comprehensive cancer care hospital. With facilities strategically located nationwide, HMN provides accessible, compassionate care to over 3 million patients. Guided by a HuMaN-centric approach and the promise of Care Beyond Cure, the organization invests continuously in people, technology, and facilities to remain a leader in Philippine healthcare. Team members join a mission-driven environment focused on improving the health and well-being of communities across the country.

Job Summary:

The HR Business Partner (HRBP) serves as a strategic and operational partner to assigned hospitals, clinics, or business units within Healthway Medical Network. The role provides HR advisory and operational support to align people initiatives with healthcare operations, strengthen employee engagement, promote organizational effectiveness, and ensure compliance with company policies and applicable Philippine labor laws.

The position works closely with hospital and clinic leaders, department heads, and employees to address workforce concerns, improve employee performance, support talent development, and foster a collaborative, patient-centered workplace culture.

Key Responsibilities:

1. Business Partnering and Stakeholder Management

• Partner with hospital, clinic, and department leaders to address workforce concerns and align HR initiatives with operational requirements.
• Provide guidance on people management, employee performance, workplace concerns, and the consistent application of HR policies.
• Recommend HR interventions that support workforce effectiveness, employee retention, and continuity of healthcare operations.

2. Employee Relations

• Handle employee concerns, workplace conflicts, grievances, and disciplinary matters in accordance with company policies and applicable labor laws.
• Assist in administrative investigations, preparation of notices, case documentation, and disciplinary proceedings, as applicable.
• Promote fair employee treatment, workplace professionalism, and constructive resolution of employee concerns.

3. Performance and Talent Management

• Facilitate performance management activities, including goal setting, performance reviews, and performance improvement plans.
• Support managers in addressing performance gaps and identifying employee development needs.
• Coordinate talent development, succession planning, and career development initiatives for clinical and non-clinical personnel.

4. Employee Engagement and Culture

• Implement employee engagement, recognition, wellness, and culture-building initiatives across assigned healthcare facilities.
• Promote company values, collaboration, and a positive employee experience while supporting a patient-centered culture.
• Gather employee feedback and recommend initiatives to improve morale, engagement, and retention.

5. HR Operations and Employee Lifecycle Management

• Coordinate employee movements, promotions, changes in employment status, onboarding and integration, and separation processes, excluding recruitment activities.
• Maintain accurate employee records and HR documentation, ensuring confidentiality and compliance with established procedures.
• Coordinate with relevant HR teams to resolve employee concerns and support efficient HR service delivery across assigned facilities.

6. HR Analytics, Policies, and Compliance

• Monitor HR metrics such as headcount, attrition, absenteeism, employee engagement, and performance management completion.
• Prepare HR reports and recommend data-driven interventions to address workforce trends and operational concerns.
• Implement HR policies and procedures while ensuring compliance with company standards, applicable labor laws, and relevant healthcare workplace requirements.

Qualifications:

• Bachelor's degree in Human Resources Management, Psychology, Behavioral Science, Business Administration, or a related field.
• At least 2–4 years of relevant HR experience, preferably in an HR Generalist or HR Business Partner role.
• Experience handling employee relations, performance management, employee engagement, and HR operations.
• Healthcare, hospital, or clinic experience is an advantage.
• Working knowledge of Philippine labor laws and HR best practices.
• Strong stakeholder management, communication, problem-solving, and conflict resolution skills.
• Ability to manage multiple priorities and work with diverse clinical and non-clinical teams.
• Proficiency in Microsoft Office applications and HR information systems.
• High level of professionalism, discretion, and confidentiality.