Hub Coordinator - Operations, SPX Express (Pasong Kawayan,Cavite)

SPX PHILIPPINES INC.

General Trias

On-site

PHP 240,000 - 360,000

Full time

3 days ago

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Job summary

SPX PHILIPPINES INC. is seeking a Hub Operations Associate to support day-to-day hub operations across last mile and first mile activities, including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory control.

You will assist in team briefings, monitor hub performance, and help ensure KPI targets are met while contributing to process improvements and reporting.

Responsibilities

Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
Conducts team briefing and documents minutes of the meeting
Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
Creates, reviews and validates reports of the Hub
Assists Customer Support team in call outs to solve Customer support escalations
Implements process improvement initiatives & projects geared towards increasing Hub productivity
Handle payment transactions and other payment processes
Coordinates with agency coordinators in overseeing agency teams
Other tasks related to the operations of the Hub

Job description

Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
Conducts team briefing and documents minutes of the meeting
Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
Creates, reviews and validates reports of the Hub
Assists Customer Support team in call outs to solve Customer support escalations
Implements process improvement initiatives & projects geared towards increasing Hub productivity
Handle payment transactions and other payment processes
Coordinates with agency coordinators in overseeing agency teams
Other tasks related to the operations of the Hub