Hub Coordinator - Operations, SPX Express (Buguias, Benguet)

SPX Express; Manila; On-site; PHP 334,800 - 558,000; Full time

Job summary

SPX Express in Manila is seeking a qualified professional to assist in hub operations. The role involves managing daily activities like parcel handling, team coordination, and performance monitoring.

The ideal candidate holds a Bachelor’s Degree and has at least 3 years of logistics experience, preferably in e-commerce. Skills in Microsoft Office and experience in payments processing are crucial for this position.

Qualifications

• At least 3 years experience in Logistics, Warehouse, and Distribution.
• Leadership role experience in a warehouse or hub environment.
• Experience in payment processing or similar function.

Responsibilities

• Assist in day-to-day hub operations including parcel inbounding and sorting.
• Create and validate reports of the Hub.
• Implement process improvement initiatives to increase Hub productivity.

Skills

Logistics management

Team leadership

Microsoft Office proficiency

Customer support

Education

Bachelor’s Degree

Job description

Job Description

• Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
• Creates, reviews and validates reports of the Hub
• Assists Customer Support team in call outs to solve Customer support escalations
• Implements process improvement initiatives & projects geared towards increasing Hub productivity
• Handle payment transactions and other payment processes
• Coordinates with agency coordinators in overseeing agency teams
• Other tasks related to the operations of the Hub

Requirements

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedulesMust have a continuous learning mindset; able to do administrative and other tasks in hub operations