Hub Coordinator - Operations SPX Express

SPX Express; Manila; On-site; PHP 360,000 - 520,000; Full time

Job summary

SPX Express in Manila is seeking a seasoned logistics hub operator to support day-to-day hub operations and improve overall productivity. The role involves supervising inbound and outbound activities, inventory management, and coordinating with agency teams to ensure smooth hub performance.

The candidate should have a Bachelor's degree and 3+ years in logistics, with leadership experience in a warehouse or hub.

Qualifications

• Bachelor's Degree holder.
• 3+ years of experience in Logistics, Warehouse and Distribution; e-commerce fulfillment is a plus.
• Experience in a leadership role in a warehouse or hub environment.
• Experience in payments processing or a similar function.
• Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Willing to be assigned anywhere in the designated Cluster; able to do shift work; strong learning mindset.

Responsibilities

• Assist in day-to-day hub operations (inbound, sorting, dispatch, receiving in-transit parcels, inventory).
• Support monitoring of hub performance to meet KPIs with high productivity.
• Create, review, and validate hub reports.
• Assist Customer Support with calls to resolve escalations.
• Implement process improvements to enhance hub productivity.
• Handle payment transactions and related processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks to support hub operations.

Skills

Leadership

Logistics

Inventory management

MS Office

Payments processing

Shift flexibility

Education

Bachelor's Degree

Tools

MS Excel

Word

PowerPoint

Job description

Job Description:

Job Description

• Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
• Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
• Create, review, and validate Hub reports.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Implement process improvement initiatives and projects to enhance hub productivity.
• Handle payment transactions and associated payment processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks as required to support hub operations
  

Requirements

• Bachelor's Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedules
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations