Main Purpose The HR Technology & Automation Manager is responsible for leading the global HR technology function, encompassing the strategic ownership, configuration, governance, continuous improvement, and roadmap evolution of Workday and the broader HR technology landscape. The role also drives HR process automation and digitalization across the organization — identifying, redesigning, and implementing automation solutions that reduce manual effort, improve data quality, and enhance the employee experience. Acting as both a strategic and technical leader, this role bridges HR, IT, HRIS, and technology vendors. It manages day-to-day HRIS operations, leads a team of HRIS analysts, and champions the adoption of workflow automation, AI, and digital tools across HR processes.
Primary Job Responsibilities
- HR Technology & Workday Lead the design, development, configuration, and continuous improvement of Workday and all HRIS functionalities across the organization, including modules, integrations, security, reporting, and enhancements.
- Manage the full lifecycle of HRIS projects: requirements gathering, solution design, testing, deployment, and post-launch support for implementations, upgrades, and system integrations.
- Develop, maintain, and migrate integration solutions between Workday and internal/external systems (Payroll, Finance, Benefits, etc.) using Studio, Cloud Connect, REST/SOAP Web Services, XML, and XSLT.
- Define and enforce HRIS governance frameworks, data standards, access controls, and security configurations to ensure compliance with data privacy regulations and internal policies.
- Monitor system performance and proactively recommend improvements to optimize the reliability, scalability, and efficiency of HR systems.
- Manage the HRIS budget including planning, vendor cost management, and tracking execution against approved budgets aligned with business priorities.
- Stay current on Workday releases, community updates, and the broader HR technology market; assess the impact of new features and lead their adoption where relevant.
- Develop and maintain comprehensive documentation for all HRIS configurations, integrations, and processes.
- Provide expert guidance and training to team members and HR stakeholders on HRIS and Workday best practices.
- Serve as the key integrator between functional HR requirements and technical HRIS delivery; partner closely with HR, Payroll, IT, Finance, and external vendors globally.
- Ensure compliance with industry standards and company policies related to HR data security and privacy.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, Human Resources, or a related field of study.
- Minimum 8 years of HRIS/HR technology experience, with at least 5 years of hands-on Workday expertise including module configuration, integrations, and security (Studio, Cloud Connect, REST/SOAP, XML, XSLT).
- Proven track record leading HRIS teams and delivering global HR technology initiatives in a complex, multi-country environment.
- Demonstrated experience in HR automation, process digitalization, or the implementation of workflow/RPA/AI-enabled solutions within HR.
- Strong understanding of HR processes and data across domains such as Recruiting, Onboarding, Compensation, Payroll, Benefits, and Learning.
- Experience with Workday tenant security configuration, integration architecture design patterns, and ERP integration best practices.
- Excellent analytical thinking, attention to detail, and organizational skills; comfortable managing competing priorities in a fast-paced, agile environment.
- Strong verbal and written communication skills; able to translate technical topics clearly for non-technical HR stakeholders and present confidently at senior levels.
- Experience with software development lifecycle and project management; agile methodology experience is a plus.
- Shows initiative, works independently with minimal supervision, and approaches complex problems creatively with a focus on continuous improvement.
- Exposure to AI tools, process mining, intelligent automation platforms, or digital transformation programs is a strong plus.
Puma Energy is a leading global energy business which supplies, stores and distributes petroleum products in 48 countries across six continents. Founded in 1997, Puma Energy has its headquarters in Singapore and Geneva and employs over 8,000 people globally with regional hubs in South Africa, Puerto Rico, Australia and Estonia and have recently setup a Global Delivery Center in Mumbai, India. Puma Energy has a network of 100 storage terminals, more than 3,000 retail sites, and a presence at over 80 airports. Our mission is to energize communities to help drive growth and prosperity by sustainably serving our customers’ needs in high potential countries around the world