HR Tech Operations & Data Integrity Coordinator

TP; Mandaluyong; On-site; PHP 400,000 - 700,000; Full time

Job summary

TP is seeking an HR Operations Coordinator to provide day-to-day administrative and technical support across the HR technology ecosystem. The role focuses on data integrity, process execution, and efficient handling of end-user inquiries within governance guidelines.

You will work with platforms such as ADP Lyric, ADP WFM, Humanforce, iCIMS, AirMason, Thrive, SAP Concur, and CaseIQ, delivering frontline support and contributing to operational reporting and testing efforts.

Qualifications

• Experience handling employee lifecycle transactions (hiring, transfers, promotions, leaves, terminations).
• Ability to validate and reconcile data across multiple HR systems.
• Experience with data quality audits and remediation.
• Familiarity with bulk data uploads, mass changes, and transaction audits.
• Knowledge of data protection policies and governance standards.

Responsibilities

• Execute standard employee lifecycle transactions in HRIS platforms.
• Validate and maintain master employee profiles across HR systems.
• Monitor and triage Tier-1 tickets via Zendesk and HRIS inbox.
• Generate pre-configured HR reports and support dashboards.
• Support UAT for system upgrades and feature updates.
• Draft SOPs and maintain knowledge base articles.

Skills

Data integrity

Ticketing systems

Operational reporting

UAT testing

Tools

ADP Lyric

ADP Workforce Management

Humanforce

iCIMS

AirMason

Thrive

SAP Concur

CaseIQ

Zendesk

Job description

TP is seeking an HR Operations Coordinator to provide day-to-day administrative and technical support across the HR technology ecosystem. The role focuses on data integrity, process execution, and efficient handling of end-user inquiries within governance guidelines.

You will work with platforms such as ADP Lyric, ADP WFM, Humanforce, iCIMS, AirMason, Thrive, SAP Concur, and CaseIQ, delivering frontline support and contributing to operational reporting and testing efforts.