HR Specialist (PH)

Coins.ph; Taguig; On-site; PHP 350,000 - 650,000; Full time

Job summary

Coins.ph is seeking an HR Generalist to support recruitment, onboarding, and HR operations in the Philippines. You will coordinate interviews, offers, and onboarding, while maintaining accurate employee records and ensuring policy compliance.

The role also covers employee relations, engagement, and performance processes, requiring strong English skills and collaboration across teams inside a fast-growing organization.

Qualifications

• Bachelor’s degree or higher in HR, Business Admin or related field.
• 2–3 years of HR Generalist experience in fast-paced or multinational setting.
• Strong command of English (spoken and written).
• Proficient in Google Workspace and Microsoft Office; familiarity with BambooHR, Lever, LinkedIn Sourcing is a plus.
• Strong interpersonal and communication skills; ability to collaborate across teams.
• High cultural awareness, adaptability and discretion.

Responsibilities

• Partner with hiring managers to support recruitment processes.
• Coordinate interviews, offers, and onboarding activities.
• Conduct comprehensive new hire onboarding sessions.
• Maintain and update employee records in HR systems.
• Act as point of contact for HR policies and employee queries.
• Support performance management, internal mobility and contracts.

Skills

HR Generalist experience

English proficiency

Interpersonal skills

Time management

Collaboration

Education

Bachelor's degree in HR or Business Administration

Tools

Google Workspace

HRIS (BambooHR)

LinkedIn Sourcing

Microsoft Office

Job description

Join the Pioneer Crypto Brand in the Philippines!

Coins is the most established crypto brand in the Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

Key Responsibilities

Talent Acquisition & Onboarding

• Partner with hiring managers and the Talent Acquisition team to support recruitment processes
• Coordinate interviews, facilitate offers, and ensure a smooth onboarding experience for new hires
• Conduct comprehensive new hire onboarding sessions and orientation programs
• Coordinate with background check vendors to ensure timely and compliant pre-employment screening
• Maintain and update employee records in HR systems related to recruitment and onboarding

Employee Relations

• Act as a point of contact for employee queries, providing guidance on HR policies and procedures
• Support conflict resolution, grievance handling, and employee communications
• Promote a positive workplace culture by providing timely HR support
• Serve as the primary contact for HMO administration, including enrollments, updates, and employee inquiries

Employee Engagement & Experience

• Lead or support engagement programs and initiatives to promote morale, inclusion, and team connectivity
• Assist in collecting feedback from surveys, focus groups, or informal channels and drive follow-up actions

HR Operations & Performance Management

• Manage and administer the HRIS and employee information systems, ensuring data integrity, accuracy, and confidentiality
• Maintain and update employee records and ensure all HR data is accurate and compliant in HR systems
• Support HR processes, including performance management cycles, probation reviews, internal mobility, and contract/role changes
• Assist in implementing learning and development programs, competency mapping, and team development initiatives
• Manage employee visa processing and documentation in coordination with relevant stakeholders

Employer Branding & External Engagement

• Collaborate with internal and external stakeholders to strengthen Coins.ph’s employer brand
• Participate in social media campaigns, campus engagement, HR events, and job fairs to attract top talent

HR Analytics & Policy Support

• Prepare and analyze key HR metrics (headcount, attrition trends, engagement survey results) to support decision-making
• Contribute to the development and refinement of HR policies, templates, and processes ensuring compliance with local labor regulations

What We Expect From You

• Bachelor’s degree or higher in Human Resources, Business Administration, or related field
• With 2-3 years of experience in an HR Generalist role, ideally in a fast-paced or multinational environment
• Strong command of English (spoken and written)
• Proficient in Google Workspace and Microsoft Office; familiarity with HRIS tools (BambooHR, Lever, LinkedIn Sourcing) is a plus
• Strong interpersonal and communication skills; ability to collaborate across teams
• High level of cultural awareness, adaptability, and discretion
• Detail-oriented with strong problem-solving and time management skills
• Passionate about people, engagement, and organizational effectiveness

Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.

Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.

A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.