Role
Performs responsibilities related to Employee Engagement Activities, Professional Development/Training, and Recruitment and Employment of Agency Staff. For Employee Engagement the scope of work includes program/activity development, coordination and delegation, implementation and assessment. Supports Professional Development/Training implementation and monitoring for Lawyers and Business Professionals. The role also helps ensure that materials used for activities are brand-compliant and aligned with the firm's business priorities and strategies.
Main responsibilities
1. Employee Engagement Activities
Provides comprehensive support to the firm in planning and executing both small-scale and office-wide activities, ensuring they are well-coordinated and run smoothly. This involves:
- Program Development – create, plan and execute programs and activities that are aligned with the firm's goals and values. Among these are:
- Wellness Programs – social (fellowship), physical and mental health activities
- ID&E Initiatives – Women’s month, Pride month, etc.
- Pro Bono Initiatives – Justice in Action
- CSR Initiatives – Waves4Water
- Other office-wide activities – summer outing, lawyers' trip, Christmas party, etc.
- Recruitment related activities – career fairs, recruitment cocktail and bar passers celebration
- Promotion and awareness – ensure that activities/initiatives are well attended and participated through announcements, personal invitations and other collaborative methods
- Brand compliance and business alignment – ensure that communications, presentations, invitations, event materials, and other activity-related materials comply with firm brand guidelines and align with the firm's business priorities and strategies
- Logistical Support - including but not limited to the following:
- Committee organization and mobilization
- Vendor coordination
- Other forms of logistical support
- Post Activity Review - assess the areas to be improved including the trends and challenges and provide actionable recommendations
2. Professional Development / Training
Assist the Knowledge Manager in planning and implementing global and local training programs for associates, business professionals, and all office members, including coordination, logistics, and compliance tracking.
- Logistical Support
- Prepare logistical requirements for in-house training sessions (venue, materials, catering, etc.).
- Collaborate with the L&L team on QT’s nomination of associates to milestone programs (e.g. JAC, MAC, SAC, SLDP, etc.), including pre-work during performance evaluations.
- Coordinate regional trainings led by the L&L team (e.g., RISE, LIFT, AI Accelerator, etc.).
- Maintain training tracker
- Promotion and awareness – ensure that trainings are well attended and participated through announcements, personal invitations and other collaborative methods
- Monitoring and Reporting
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- Monitor completion of milestone programs or equivalent training modules, as these are mandatory for promotion to the next level (e.g., JL to ML, ML to SL).
- Prepare report needed for promotion assessment based on completed training/program
- Post Training Review - assess the areas to be improved including the trends and challenges and provide actionable recommendations
3. Recruitment and Employment of Agency Staff
Responsible for managing the end-to-end process of hiring and onboarding agency staff, ensuring smooth coordination between internal teams, external partners, and applicants.
- Coordinate with HR Supervisor regarding hiring needs
- Liaise with Agencies HR for job posting
- Conduct initial interviews and screen applications
- Coordinate with PG/Department supervisor for scheduling and evaluation of applicants
- Communicate with applicants regarding onboarding requirements
- Facilitate orientation and onboarding of Agency Staff
Requirements
- Bachelor’s degree in Human Resources Management, Psychology, Business Administration, or a related field.
- Minimum of three (3) years of relevant experience in Human Resources, Employee Engagement, Learning and Development, Internal Communications, Event Management, or a related field.
- Experience planning and implementing employee engagement programs, training initiatives, and organization-wide events.
- Experience managing projects involving stakeholder coordination, vendor management, logistics, communications, and post-activity assessment.
- Experience preparing reports, tracking program metrics, and using data to support decision-making.
- Experience using digital workplace tools, AI-enabled solutions, or workflow automation tools is an advantage.
- Professional services, consulting, multinational, or similarly fast-paced environments preferred.