HR Service Center Lead: Performance & Development

Grundfos; Pasig; Hybrid; PHP 900,000 - 1,300,000; Full time

Job summary

Grundfos seeks a Lead Coordinator, HR Service Center (Performance & Development Dialogue) to coordinate PDD processes across divisions and units, ensuring quality goal management and annual reviews that empower employees and leaders.

You'll drive alignment, support leaders and HRBPs, and lead improvements while building strong stakeholder relationships in a diverse, inclusive global culture. Hybrid work setup in Pasig City, Philippines.

Qualifications

• Bachelor's or Master's degree in HR, Business Administration, or equivalent work experience.
• 3-4+ years of relevant HR experience, including driving and leading established HR processes or projects.
• Strong English language skills (written and spoken).
• Solid knowledge of HR processes, systems, and relevant local laws and regulations.

Responsibilities

• Launch, monitor, and manage PDD forms including goal uploads, quality checks, and progress follow-up across divisions and function units.
• Handle PDD-related tasks for new hires, position changes, country reassignments, and leavers, as well as SNOW requests in the Annual Review Center.
• Support People Leaders, HRBPs, and employees with PDD form routing, eligibility guidance, incentive goal management, and process questions.
• Co-develop, review, and update PDD processes, instructions, and guidelines to drive continuous improvement and alignment.
• Build and maintain strong stakeholder relationships for proactive communication and smooth implementation of process changes.
• Deliver high-quality analysis and recommendations to improve PDD systems, mitigate operational risks, and increase user satisfaction.

Skills

Strong English

Stakeholder management

Communication

Process orientation

Education

Bachelor's or Master's in HR/Business Administration

Tools

ServiceNow (SNOW)

Job description

Grundfos seeks a Lead Coordinator, HR Service Center (Performance & Development Dialogue) to coordinate PDD processes across divisions and units, ensuring quality goal management and annual reviews that empower employees and leaders.

You'll drive alignment, support leaders and HRBPs, and lead improvements while building strong stakeholder relationships in a diverse, inclusive global culture. Hybrid work setup in Pasig City, Philippines.