HR Process Excellence Lead

Home Credit Philippines; Taguig; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Permanent dayshift

Performance bonus up to 20%

HMO on Day 1

Dependent coverage

Mental health support

Wellness leaves

Internal career mobility

Learning opportunities

Job summary

Home Credit Philippines is seeking a leader to drive HR process excellence, enabling efficiency and performance through optimization, automation and digitalization. The role requires guiding cross-functional teams, coaching staff, and ensuring projects meet KPIs and budgets.

The ideal candidate will have 5+ years in project management, data analytics and HR/financial services, with strong communication and change management skills in English.

Qualifications

• Minimum of 5 years in project management, data analytics and HR-related work.
• Strong PM skills to manage multiple projects on time and within budget.
• Leadership, communication and stakeholder engagement with all levels.
• Excellent problem solving with practical, actionable solutions.
• Proven track record delivering projects in fast-paced environments.
• Energy and drive to promote and manage change.
• Fluent in English, both written and spoken.
• Quality and results oriented with attention to detail.
• Good planning, organizing and meeting deadlines.
• Team player who collaborates across teams.

Responsibilities

• Lead process improvement teams and ensure timely completion of projects.
• Collaborate with HR functions to set priorities and design objectives.
• Train and coach team members in problem-solving and process design.
• Lead cross-functional teams on process improvement projects meeting KPIs.
• Conduct process audits and develop action plans.
• Analyze data to identify improvement opportunities.
• Work with management on strategy for new initiatives.
• Manage projects to meet cost, resource and outcome expectations.

Skills

Project management

Data analytics

HR knowledge

Leadership

Communication

Problem solving

Stakeholder mgmt

Presentation

Teamwork

Job description

About The Job

The role is responsible for leading the development and implementation of process improvement initiatives within the HR organization, with the goal of increasing efficiency, reducing waste, and enhancing overall performance through process optimization, automation and digitalization.

What You’ll Do

• Leading process improvement teams and directing timely completion of projects that support critical goals and employee satisfaction requirements and serves as the departmental point of contact for specific project initiatives and best practices.
• Working across all HR functions with process owners, champions, and business leaders to facilitate setting priorities, developing agendas and designing objectives related to HR Process Excellence.
• Training and coaching team members, process owners and project champions in the use of problem-solving and process design tools, methodologies and techniques to drive continuous improvement and develop a Process Excellence mindset.
• Leading cross-functional teams in the development and implementation of process improvement projects, ensuring that timelines and KPIs are met.
• Conducting process audits to identify opportunities for improvement and developing action plans to address identified issues.
• Analyzing data to identify opportunities for improvement in existing processes.
• Working with management to determine strategy for new initiatives or projects.
• Demonstrating strong project management skills, including an ability to plan and execute projects that meet cost, resource and outcome expectations; manage complex and/or competing priorities effectively; and meet commitments in an accurate and timely manner.

What You Need To Have

• Minimum of 5 years of experience in project management, data analytics, and systems development, related to HR or financial services industry.
• Strong project management skills, with the ability to manage multiple projects simultaneously and deliver on time and within budget.
• Strong leadership, communication and presentation skills with stakeholders at all levels of the organization.
• Excellent problem-solving skills, with the ability to analyze complex issues and develop practical solutions.
• Proven track record of delivering successful projects in a fast-paced, dynamic environment
• Energy and drive to promote and manage change
• Strong communication skills, fluent in English both written and spoken. Ability to communicate ideas and concepts.
• Quality and result oriented
• Good planning, organizing, prioritizing tasks and meeting deadlines
• Team Player

Job Perks You’ll Enjoy

• Permanent dayshift schedule
• Up to 20% variable performance-based bonus
• HMO on Day 1 and HMO dependents coverage including same-sex partners
• Access to mental health and wellness partners
• Wellness Leaves and Birthday Leave
• Internal career mobility options
• Local and international learning opportunities

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success. We’re all about creating a welcoming place where everyone feels valued for who they are. This means that we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions. When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.