HR Operations Specialist

Eastvantage; Taguig; On-site; PHP 600,000 - 800,000; Full time

Job summary

Eastvantage is seeking an HR Operations Specialist to support end-to-end HR operations across the employee lifecycle. You will manage onboarding, offboarding, benefits administration, and HR processes, ensuring a compliant and seamless employee experience.

Collaborate with Talent Acquisition, Payroll, IT, and facilities, while maintaining accurate HR records and delivering data-driven insights. This role demands strong organizational skills and the ability to thrive in a fast-paced,

Qualifications

• Bachelor's degree in HR, Psychology, Business Administration, or related field.
• 2-4 years of experience in HR Operations, HR Shared Services, or HR Administration.
• Proven experience in onboarding, offboarding, and benefits administration.
• Hands-on experience with HRIS, employee records management, and HR case management systems.
• Knowledge of labor laws and data privacy regulations.
• Proficiency in Microsoft Excel.
• Strong organizational, analytical, and problem-solving skills.
• Excellent communication, customer service, and stakeholder management abilities.
• Ability to thrive in a fast-paced, high-volume, multicultural environment.

Responsibilities

• Coordinate end-to-end onboarding activities, including employment documentation and HRIS updates.
• Partner with Talent Acquisition, Payroll, IT, Facilities, and hiring managers for onboarding readiness.
• Serve as primary contact for new hires and ensure completion of pre-employment requirements.
• Drive improvements to enhance the onboarding experience.
• Manage end-to-end employee separation processes and exit documentation.
• Coordinate clearance, final pay, and exit interviews.
• Maintain accurate employee records and ensure compliance with retention requirements.
• Analyze exit trends and provide HR insights.
• Administer employee benefits programs and respond to inquiries.
• Validate eligibility and support annual enrollment activities.
• Process lifecycle transactions such as promotions, transfers, and status changes.
• Maintain HRIS and document management records.
• Prepare HR documents and communications.
• Respond to HR inquiries with high service levels and data accuracy.
• Ensure compliance with labor laws and data privacy requirements.
• Conduct HR data audits and generate operational reports.
• Identify process improvements and contribute to SOPs and HR system enhancements.

Skills

Organizational skills

Analytical skills

Problem-solving

Communication skills

Customer service

Stakeholder management

Time management

Attention to detail

Education

Bachelor's degree in HR / Psychology / Business Administration

HR certification (preferred)

Tools

HRIS

Microsoft Excel

MS Office

Job description

We're Hiring: HR Operations Specialist!

We are looking for a detail-oriented and customer-focused HR Specialist to support end-to-end HR operations across the employee lifecycle. This role is responsible for delivering exceptional HR services with a primary focus on onboarding, offboarding, benefits administration, and HR operations, ensuring a seamless employee experience while maintaining compliance with company policies and labor regulations.

As part of the HR Shared Services team, you will collaborate with employees, managers, and cross-functional stakeholders to ensure timely and accurate HR transactions, maintain employee records, and continuously improve HR processes.

Location:BGC, Taguig City
Work Arrangement & Schedule: Work from Office; EMEA Shift (Mid Shift, depending on business requirements)
Role: HR Specialist

What You'll Do:

Onboarding & Employee Experience

• Coordinate end-to-end onboarding activities, including employment documentation, HRIS updates, and new hire orientation.

• Partner with Talent Acquisition, Payroll, IT, Facilities, and hiring managers to ensure onboarding readiness.

• Serve as the primary point of contact for new hires and ensure completion of pre-employment requirements.

• Drive continuous improvements to enhance the onboarding experience.

Offboarding & Employee Lifecycle

• Manage end-to-end employee separation processes, including resignations, terminations, transfers, and exit documentation.

• Coordinate clearance, final pay requirements, and exit interviews with relevant stakeholders.

• Maintain accurate employee records and ensure compliance with legal and company retention requirements.

• Analyze exit trends and provide insights to support HR initiatives.

Benefits Administration

• Administer employee benefits programs, including enrollments, updates, renewals, and terminations.

• Respond to employee benefits inquiries and coordinate with external vendors and providers.

• Validate eligibility, maintain accurate benefits records, and support annual enrollment activities.

• Monitor benefits utilization and prepare reports to support decision-making.

HR Operations

• Process employee lifecycle transactions such as promotions, transfers, status changes, and personal information updates.

• Maintain accurate employee records within HRIS and document management systems.

• Prepare HR documents, employment certifications, and employee communications.

• Respond to HR inquiries while ensuring service levels and data accuracy are met.

Compliance & Continuous Improvement

• Ensure compliance with labor laws, company policies, and data privacy requirements.

• Conduct HR data audits and maintain audit-ready documentation.

• Generate HR operational reports and dashboards to monitor key metrics.

• Identify process improvement opportunities and contribute to HR system enhancements, SOPs, and process documentation.

What We're Looking For:

Required

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.

• 2-4 years of experience in HR Operations, HR Shared Services, or HR Administration.

• Proven experience in onboarding, offboarding, and benefits administration.

• Hands-on experience with HRIS, employee records management, and HR case management systems.

• Knowledge of employee lifecycle processes, labor laws, and data privacy regulations.

• Proficiency in Microsoft Office, particularly Microsoft Excel.

• Strong organizational, analytical, and problem-solving skills.

• Excellent communication, customer service, and stakeholder management abilities.

• Ability to thrive in a fast-paced, high-volume, and multicultural environment.

Preferred

• HR certification or relevant professional training.

• Experience supporting shared services or global HR operations.

• Exposure to HR process improvement initiatives and HR systems implementation.

Core Competencies

• HR Operations & Shared Services

• Employee Lifecycle Management

• Onboarding & Offboarding

• Benefits Administration

• HRIS & Employee Records Management

• HR Compliance & Data Privacy

• Employee Relations Support

• Customer Service & Stakeholder Management

• Process Improvement

• Reporting & Data Analysis

• Attention to Detail

• Time Management