HR Operations Specialist

Wing Assistant; Philippines; On-site; PHP 480,000 - 720,000; Full time

Job summary

Wing Assistant is seeking an HR professional in the Philippines to lead new hire onboarding, employee engagement, surveys, and the overall employee experience.

You will manage onboarding documentation, coordinate schedules, develop engagement initiatives, analyze survey results, and support HR communications.

Join a collaborative team and help shape a positive, compliant onboarding journey for all staff.

Qualifications

• Experience coordinating onboarding programs.
• Ability to design engaging employee experiences.
• Familiarity with HRIS and LMS systems.

Responsibilities

• Manage end-to-end onboarding for all new hires.
• Coordinate pre-employment requirements, onboarding schedules, and documentation.
• Conduct or facilitate new hire orientation sessions.
• Ensure timely onboarding tasks, system access, equipment coordination, and HRIS enrollment.
• Monitor completion of onboarding courses, handbook acknowledgment, and compliance.
• Serve as the primary HR contact for new hires during onboarding.
• Continuously improve onboarding experience based on feedback.

Job description

1. New Hire Onboarding

• Manage the end-to-end onboarding process for all new hires.

• Coordinate pre-employment requirements, onboarding schedules, and documentation.

• Conduct or facilitate new hire orientation sessions.

• Ensure timely completion of onboarding tasks, system access, equipment coordination, and HRIS enrollment.

• Monitor completion of mandatory onboarding courses, handbook acknowledgment, company policies, and compliance requirements.

• Serve as the primary HR contact for new hires during their onboarding period.

• Continuously improve the onboarding experience based on survey results and feedback.

2. Employee Engagement

• Plan, organize, and execute employee engagement programs, celebrations, wellness activities, and company events.

• Develop initiatives that promote company culture, collaboration, and employee morale.

• Coordinate recognition and appreciation programs including service awards, employee appreciation activities, and incentive programs.

• Partner with department leaders to implement engagement strategies across teams.

• Monitor participation and recommend improvements to increase employee involvement.

3. Employee Surveys & Feedback

• Administer onboarding surveys, engagement surveys, pulse surveys, and employee satisfaction surveys.

• Analyze survey results and identify trends, concerns, and opportunities for improvement.

• Prepare reports and recommendations for HR leadership.

• Track action plans resulting from survey feedback.

4. Employee Experience

• Support initiatives that improve the overall employee journey from onboarding to offboarding.

• Coordinate welcome kits, onboarding materials, and employee communications.

• Assist in implementing culture-building initiatives aligned with company values.

• Promote HR programs, policies, and benefits through effective communication.

5. HR Administration

• Maintain accurate onboarding records within the HRIS.

• Ensure all employee documents are complete and properly filed.

• Monitor completion of required HR documentation and compliance requirements.

• Coordinate with other departments regarding new hire requirements.

• Assist in updating HR forms, onboarding guides, and employee resources.

6. Internal Communications

• Prepare HR announcements related to engagement activities, onboarding, holidays, and employee programs.

• Develop newsletters, employee communications, and HR campaigns.

• Maintain onboarding content within the Learning Management System (LMS) or HRIS.

• Promote participation in HR initiatives through various communication channels.

7. Continuous Improvement

• Recommend improvements to onboarding processes and employee engagement programs.

• Benchmark HR best practices and introduce innovative employee experience initiatives.

• Assist in HR projects related to culture, employer branding, and employee retention.