HR Operations Coordinator

Worldwide Resources Solutions Philippines Inc.; Quezon City; On-site; PHP 300,000 - 420,000; Full time

Job summary

Medical Solutions Philippines is seeking an HR Operations Coordinator to provide a broad range of HR support, including employee relations, performance management, and compliance. The role involves coordinating exits, changes, and onboarding activities while maintaining HR systems and records.

Strong communication and confidentiality are essential, with work in a US time zone rotation and on-site Bridgetowne, QC.

Qualifications

• Experience with US HR or Shared Services in the last 2 years.
• Strong communication skills, verbal and written, across all levels.

Responsibilities

• Assist with employee exits, including communication and coordination with IT and Facilities.
• Support employee changes such as transfers and promotions.
• Track Improvement Action Plan and filing for HR Operations.
• Communicate with new hires and leaders about onboarding goals.
• Support HR Operations systems and assist internal and external users.
• Assist with internal reports and administration to ensure smooth processes.
• Process HR information like unemployment claims and rehiring eligibility.
• Organize employee data, such as exit feedback and attrition reports.
• Provide day-to-day administrative support for HR Operations.
• Maintain an electronic filing system with updates and audits.

Skills

US HR/Shared Services

Education

College degree or higher

Job description

About the role

The HR Operations Coordinator will assist in providing a wide range of HR support. This role will help contribute to the success of the organization by assisting with employee relations, performance management, employee exits, employee changes, compliance, and other HR projects.

Key responsibilities:

• Assist with the process of employee exits including company communication, and partnership with IT and Facilities on equipment, systems, and access.
• Facilitate employee changes such as transfers and promotions.
• Support HR Operations team with Improvement Action Plan tracking and filing process.
• Own communication with new hires and leaders about new hire goal setting.
• Provide support of HR Operations systems, including assisting both internal and external team members.
• Assist with internal or clinician reports, like completing intake of concerns or assisting with administrative work to ensure the process runs smoothly.
• Process and provide HR-related information regarding employees' employment, like unemployment claims and rehire eligibility.
• Assist Operations and Employee Relations team in organizing employee data, like exit feedback, attrition reports, and any other applicable themes.
• Provide administrative support as needed for HR Operations' day-to-day functions.
• Maintain electronic filing system including saving, updating, and auditing.

Qualifications:

• College-level education or degree.
• US HR or Shared Services experience within the last 2 years.
• Exceptional verbal and written communication skills and ability to communicate at all levels of the organization required.
• Strong ability to maintain confidentiality required.
• Excellent organization, prioritization, and time management skills required.
• Ability to maintain flexibility and balance a variety of interactive and administrative tasks.
• Drive to consistently meet deadlines with accuracy and attention to detail.
• Must be willing to work in rotating shifts or US time zone.
• Must be willing to work in the office at Bridgetowne, QC.

About us

EQUAL EMPLOYMENT OPPORTUNITY

Medical Solutions Philippines provides Equal Employment Opportunity in compliance with all applicable government laws, ensuring equal opportunity in all aspects of employment.

Data Privacy Disclaimer:

Medical Solutions Philippines is committed to protecting your privacy. This privacy policy applies to the personal data collected and processed during the recruitment process. We will process your personal data in accordance with applicable data protection legislation.

Purpose of Processing:

Your personal data will be collected and processed solely for the purpose of recruitment and selection activities related to the advertised position. This includes assessing your qualifications for the role, communicating with you during the recruitment process, and making hiring decisions.

Types of Personal Data Collected:

We may collect and process the following types of personal data:

- Contact information (e.g., name, address, email address, phone number)

- Professional qualifications and work experience

- Educational background and certifications

- Employment history and references

- Any other information you voluntarily provide in your application

Legal Basis for Processing:

Processing of your personal data is necessary for the performance of a contract to which you are a party (i.e., to assess your suitability for employment) and for our legitimate interests in making employment decisions.

Data Retention:

Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Disclosure of Personal Data:

Your personal data may be disclosed to third parties only when necessary for the purposes of recruitment and selection, such as to external recruitment agencies or background check providers. We will ensure that any third parties processing your data on our behalf do so securely and in accordance with applicable data protection laws.

Security of Personal Data:

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Your Rights:

You have the right to request access to, rectification of, or erasure of your personal data. You also have the right to restrict processing, object to processing, and the right to data portability. To exercise these rights, or if you have any questions regarding the processing of your personal data, please contact [e-mail]

Consent:

By submitting your application, you consent to the processing of your personal data as described in this privacy policy.