HR Operations & Compliance Specialist

Unisys; Mandaluyong; On-site; PHP 360,000 - 520,000; Full time

Job summary

Unisys is seeking an HR Associate to be the primary contact for associate inquiries regarding HR policies, onboarding, benefits, and leave. You will process HR transactions, maintain confidential records in HRIS, and escalate complex issues to HR partners as needed.

The role emphasizes accuracy, data integrity, and compliance with labor laws. You will support data audits, contribute to knowledge base materials, and participate in HR system enhancements within a global IT company.

Qualifications

• BA/BS degree with 2-4 years’ relevant experience
• Proficiency in using HRIS and HR case management/ticketing system
• Attention to details in data entry and records
• Confidentiality in handling associate information
• Strong customer service orientation

Responsibilities

• Associate Support and Inquiry Management: act as first point of contact via email, phone, ticketing, or chat for HR questions and onboarding issues; aim for first-contact resolution.
• HR Transaction Processing and Administration: handle on-time HR transactions including hires, data changes, benefits, onboarding, and communications.
• Process and Compliance: ensure HR processes comply with internal policies and laws; participate in data audits and quality checks; improve HR Shared Services delivery.
• Documentation and Projects: contribute to process documentation, FAQs, and HR knowledge base; engage in HR systems improvement projects.

Skills

HR policies knowledge

Customer service

Data privacy awareness

Attention to detail

Problem solving

Education

BA/BS degree with 2-4 years’ relevant experience

Tools

HRIS

Ticketing system

Job description

Unisys is seeking an HR Associate to be the primary contact for associate inquiries regarding HR policies, onboarding, benefits, and leave. You will process HR transactions, maintain confidential records in HRIS, and escalate complex issues to HR partners as needed.

The role emphasizes accuracy, data integrity, and compliance with labor laws. You will support data audits, contribute to knowledge base materials, and participate in HR system enhancements within a global IT company.