HR Operations Assistant

Brightserve Solutions Inc.; Carmona; On-site; PHP 279,000 - 446,000; Full time

Job summary

Brightserve Solutions Inc. is seeking an HR Account Operations Supervisor to act as the key link between client accounts and internal HR services, ensuring smooth, compliant, and people-centered operations based in Carmona, Cavite.

You will support payroll, timekeeping, employee relations, recruitment, and reporting, while maintaining records and staying current with HR trends. The role involves Monday-Saturday work with a shifting schedule and 8-hour days, excluding lunch.

Qualifications

• Bachelor's degree in HR/related field required.
• At least 1 year HR experience (operations or account management).
• Strong communication and problem-solving skills.

Responsibilities

• Assist with payroll processing and ad hoc HR projects.
• Manage and monitor employee timekeeping.
• Handle employee relations concerns, promoting a positive work environment.
• Assist with internal and external HR inquiries or requests.
• Maintain both hard and digital records of employees.
• Assist recruitment by identifying candidates and issuing contracts.
• Produce and submit reports on general HR activity.
• Support other assigned HR functions.
• Keep up-to-date with HR trends and best practices.

Skills

Excellent communication

Client handling

Multitasking

Problem-solving

Education

Bachelor's degree in HR Management/ Psychology/ Business Admin

Job description

HR Account Operations (Food Account)

Brightserve Solutions Inc.
Work Setup Location
Office location: Carmona, Cavite (Brightserve Solutions Inc. - Satellite office)
Working Days: Monday - Saturday
Working Schedule: Shifting Schedule
Working Hours: 8 hours per day, exclusive of 1 hour lunch break
Return to Makati Office: Depending on business needs

What You’ll Do

As our HR Account Operations Supervisor, you will act as the key link between our client accounts and internal HR services, ensuring smooth, compliant, and people-centered operations.

Your main duties include:

• Assist with payroll processing and ad hoc HR projects

• Manage and monitor employee timekeeping

• Handle employee relations concerns, including addressing grievances, supporting conflict resolution, and promoting a positive work environment

• Assist with all internal and external HR related inquiries or request.

• Maintain both hard and digital copies of employees' records.

• Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts.

• Produce and submit reports on general HR activity.

• Assist with payroll and adhoc HR projects.

• Support other assigned functions.

• Keep up-to-date with the latest HR trends and best practice

Who We’re Looking For

Education: Bachelor’s Degree in HR Management, Psychology, Business Admin, or related field

Experience: At least 1 year of HR experience (operations or account management role)

Skills: Excellent communication, client handling, multitasking, and problem-solving

Traits: Proactive, organized, service-oriented, with a strong sense of accountability