HR Officer (Cebu)

Jollibee Group; Cebu City; On-site; PHP 300,000 - 500,000; Full time

Job summary

Red Ribbon Bakeshop, Inc., a subsidiary of Jollibee Foods Corporation, is seeking an HR Officer in Cebu City. The role partners with business units to drive people strategies, manage talent, and handle employee relations across HR operations.

The ideal candidate has a Bachelor's degree in a related field and at least three years in HR partnering and account management, with strong stakeholder management and communication skills.

Qualifications

• Bachelor's degree in Psychology, Human Resources, Business Administration, Management or related field.
• At least three years of HR Business Partnering and account management experience.
• Experience in talent management, employee engagement, employee relations, performance management and labor standards.

Responsibilities

• Serve as primary HR partner for assigned business units, guiding on people-related concerns, policies, and HR solutions.
• Support manpower planning, recruitment coordination, and talent sourcing to address workforce needs.
• Facilitate employee relations matters, disciplinary case management, and labor-related concerns while ensuring policy/compliance.
• Drive organizational development, structure reviews, workforce planning, and productivity improvements.
• Administer performance management processes, competency assessments, and development programs.
• Support succession planning and talent reviews to strengthen leadership pipelines.
• Lead employee engagement, culture-building, recognition, and communication programs.
• Provide career coaching and development guidance to employees and managers.
• Maintain accurate employee records, HR databases, SAP updates, and personnel movement.
• Coordinate with Shared Services and Corporate HR for benefits and HR transactions.

Skills

HR Business Partnering

Account management

Stakeholder management

Communication

Problem solving

Education

Bachelor's degree in Psychology

Bachelor's degree in Human Resources

Bachelor's degree in Business Administration

Job description

The HR Officer will play a vital role in driving people strategies that support business growth and employee success. This role will serve as a trusted partner to business leaders by providing end-to-end HR support across talent management, employee relations, organization development, engagement initiatives, and HR operations.

• Serve as the primary HR partner for assigned business units, providing guidance on people-related concerns, policies, and HR solutions.

• Support manpower planning, recruitment coordination, and talent sourcing initiatives to address workforce requirements.

• Facilitate employee relations matters, disciplinary case management, and labor-related concerns while ensuring compliance with company policies and labor regulations.

• Drive organizational development initiatives, including structure reviews, workforce planning, and productivity improvements.

• Administer performance management processes, competency assessments, and employee development programs.

• Support succession planning and talent review activities to strengthen leadership and talent pipelines.

• Lead employee engagement, culture-building, recognition, and communication programs to enhance employee experience.

• Provide career coaching and developmental guidance to employees and managers to support growth and performance.

• Maintain accurate employee records, HR databases, personnel movement documentation, and SAP updates.

• Coordinate with Shared Services and Corporate HR teams to ensure timely resolution of employee concerns, benefits administration, and other HR transactions.

Job Qualifications:

• A graduate of Bachelor's degree in Psychology, Human Resources, Business Administration, Management, or any related field.

• With at least three (3) years of strong HR Business Partnering and account management experience.

• Must have relevant experience in talent management, employee engagement, employee relations, performance management, and labor standards.

• Experience supporting operations-driven environments such as retail, food service, hospitality, manufacturing, or similar industries is an advantage.

• Strong stakeholder management, communication, and problem-solving skills.

• Willing to be assigned in Cebu City.

Red Ribbon Bakeshop, Inc, the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.