HR Manager (Employee & Labor Relations) | Night Shift

ISTA Solutions; Philippines; On-site; PHP 600,000 - 800,000; Full time

Benefits offered by this job

Competitive salary and benefits

Health Insurance with free dependents

10%-night differential

Attendance Bonus

Paid time off

Convertible to cash leave credits

Performance Appraisal

Work-life balance

Career growth opportunities

Skills development

Job summary

ISTA Solutions is seeking an experienced HR Manager to lead our HR team and strengthen labor relations. You will oversee employee relations, compensation, benefits, and policy implementation while ensuring compliance with local laws.

Join a culture prioritizing employee satisfaction, life-long learning, and work-life balance. The role requires onsite work in Makati and Mandaluyong, with night shift support as needed.

Qualifications

• At least 2 years experience as an HR Manager or Assistant manager.
• Knowledge of local employment laws and regulations.
• Strong people and organizational management skills.
• Customer service mindset with professional client handling.
• Ability to meet deadlines and time management.
• High confidentiality and discretion with sensitive information.
• Proficient in MS Office applications.
• Familiar with HRIS systems.
• Strong verbal and written English skills.
• Willing to work onsite in Makati and Mandaluyong.
• Amenable to night shifts.

Responsibilities

• Manages the HR team including Employee & Labor Relations and Compensation & Benefits.
• Generates and prepares HR-related reports.
• Submits reports to DOLE as required.
• Leads HR memos on tardiness, absences, and violations.
• Points of contact for escalated violations.
• Ensures daily HR policies and labor relations administration.
• Develops and implements HR policies and procedures.
• Manages resignations, terminations, and potential legal matters.
• Supports internal and external HR inquiries.
• Provides administrative support for office operations.
• Ensures HR functions run smoothly to support staff and company.
• Partners with other departments for HR interventions.
• Provides coaching and development plans for team members.
• Performs other duties as assigned.

Skills

People management

Employment law

Customer service

Time management

Confidentiality

MS Office

HRIS familiarity

English proficiency

Onsite Makati

Onsite Mandaluyong

Night shift

Tools

MS Office

HRIS

Job description

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced HR Manager to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities

Roles and Responsibilities

• Manages the whole HR team composed of Employee and Labor Relations, and Compensation and Benefits
• Generates and prepares HR-related reports
• Prepares and submits reports to DOLE, as required
• Leads the preparation of HR Memos on tardiness, absences and other violations. (NTEs, Warnings, discussion of Code of Conduct,)
• Main Point of contact for escalated and sensitive violations
• Ensures that daily administration of general policies and programs connected to labor relations are observed
• Assists in the development and implementation of human resource policies and procedures
• Manages resignation and termination procedures as well as potential legal matters related to employees filing lawsuits against the employer
• Supports all internal and external HR-related and Admin inquiries or requests
• Provides administrative support to ensure efficient office operations
• Ensure that the organization's HR functions run smoothly, effectively supporting the needs of both employees and the company
• Partners with other departments where HR intervention and participation are required
• Provides coaching sessions and developmental action plans for the members
• Performs other duties as assigned by the company

Requirements

• At least 2 years experience as an HR Manager or Assistant manager
• Excellent knowledge of local employment laws.
• Strong people and organizational management skills.
• Leader in customer service, professional approach to internal and external clients.
• Ability to meet deadlines and demonstrates effective time management skills.
• High confidentiality, tact and discretion when dealing with people.
• Computer Literate in MS Office Applications.
• Familiar with any HRIS
• Strong verbal and written English skills
• Willing to work onsite in MAKATI and MANDALUYONG
• Amenable working night shifts

Benefits

What can we offer you

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives