HR Manager (Employee & Labor Relations) | Night Shift

ISTA Solutions; Metro Manila; On-site; PHP 800,000 - 1,200,000; Full time

Benefits offered by this job

Health Insurance

Night differential

Attendance Bonus

Paid time off

Performance Appraisal

Work-life balance

Career growth

Continuous learning

Inclusive culture

Job summary

ISTA Solutions is seeking an experienced HR Manager to lead our HR team and drive policies, reporting, and employee relations. This role focuses on ensuring compliance with local laws and delivering value through people management and program implementation.

Based in Manila, the position requires onsite work at Makati and Mandaluyong, with a focus on maintaining work-life balance and a culture of lifelong learning. You will collaborate across departments and mentor team members to foster growth.

Qualifications

• 2+ years in HR Manager or Assistant Manager role.
• Strong knowledge of local employment laws.
• Excellent people and organizational management skills.
• Strong verbal and written English.
• Proficient in MS Office; familiar with HRIS.

Responsibilities

• Oversee and manage the HR team (Employee/Labor Relations, Compensation & Benefits).
• Generate and prepare HR-related reports and submit to DOLE as required.
• Lead development of HR policies and procedures; manage resignations and termination processes.
• Handle escalated and sensitive violations; counsel employees as needed.
• Support internal and external HR inquiries and ensure smooth HR operations.

Skills

People management

HR policies

English communication

MS Office

HRIS

Time management

Job description

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced HR Manager to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities

Roles and Responsibilities

• Manages the whole HR team composed of Employee and Labor Relations, and Compensation and Benefits
• Generates and prepares HR-related reports
• Prepares and submits reports to DOLE, as required
• Leads the preparation of HR Memos on tardiness, absences and other violations. (NTEs, Warnings, discussion of Code of Conduct,)
• Main Point of contact for escalated and sensitive violations
• Ensures that daily administration of general policies and programs connected to labor relations are observed
• Assists in the development and implementation of human resource policies and procedures
• Manages resignation and termination procedures as well as potential legal matters related to employees filing lawsuits against the employer
• Supports all internal and external HR-related and Admin inquiries or requests
• Provides administrative support to ensure efficient office operations
• Ensure that the organization's HR functions run smoothly, effectively supporting the needs of both employees and the company
• Partners with other departments where HR intervention and participation are required
• Provides coaching sessions and developmental action plans for the members

Requirements

• Performs other duties as assigned by the company
• At least 2 years experience as an HR Manager or Assistant manager
• Excellent knowledge of local employment laws.
• Strong people and organizational management skills.
• Leader in customer service, professional approach to internal and external clients.
• Ability to meet deadlines and demonstrates effective time management skills.
• High confidentiality, tact and discretion when dealing with people.
• Computer Literate in MS Office Applications.
• Familiar with any HRIS
• Strong verbal and written English skills
• Willing to work onsite in MAKATI and MANDALUYONG
• Amenable working night shifts

Benefits

What can we offer you

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills
• Our commitment to you
• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives