HR Manager

LizardBear Tasking, Inc. (PEZA); Tagbilaran; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive benefits

People First culture

Job summary

TaskUs, a global provider of outsourced digital services, seeks an experienced Human Resources Manager in the Philippines to lead HR strategy, policy implementation, and employee relations. You will partner with leadership to drive performance, culture, and compliance across multi-jurisdictional teams.

The role requires strong planning, people-management skills, and a service-oriented approach to support a rapidly growing workforce in a People First environment.

Qualifications

• At least 10 years of relevant experience in Human Resource Management.
• Knowledgeable in strategic planning, employee relations, and labor litigation.
• Experience in the BPO industry and with multi-jurisdictional teams.
• Background in corporate social responsibility/advocacy work and in preparing project proposals and progress reports.

Responsibilities

• Plan, direct, or coordinate HR activities across the site.
• Partner with business stakeholders to establish and execute HR strategies that drive performance.
• Improve eSAT and employee satisfaction through effective HR initiatives.
• Counsel employees and supervisors as needed; oversee orientation for new staff.
• Manage employee relations, counseling, and disciplinary actions; handle terminations and exit interviews.

Skills

People management

Employee relations

Strategic planning

Labor law

HR policies

Education

Bachelor's degree in HR or related field

Job description

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does a Human Resources Manager really do?

Think of yourself as the one who’ll plan, direct, or coordinate the Human Resource Activities of the site, so not just anyone is qualified for this role! We make sure we get the best of the best. After all, we are a ridiculously good company, so we make sure our employees are top-notch. Now we need your full concentration because it’s time to imagine what it’s like to be a Human Resources Manager. Imagine yourself going to work with one thing on your mind: you will partner with the business and functional stakeholders to establish and execute Human Resources Strategies that drive business performance. As you tackle your new tasks for the day, you know that it comes down to one thing: You will help formulate initiatives to improve eSAT that drive maximum employee satisfaction. As a Human Resources Manager, you will provide counseling to employees and supervisors as needed and appropriate. You will be responsible for the orientation of new staff members and training. You will oversee all employee relations, counseling, and disciplining employees. You will be in charge of terminations, and you’ll be providing exit interviews. You will also work in drafting and implementing employee rules, regulations, and policies that would govern our employees’ standards of behavior, which should be aligned with the Global Policies of the Company. You must have an effective partnership with the internal teams (leadership, Operations, marketing, BED, recruitment, etc.) to ensure the success of the HR Operations Department. You will also work with the legal team on any and all documentation and/or compliance matters (i.e., Ministry of Labor, other regulatory agencies) as well as in instances where labor litigation is needed. Essentially, you are responsible for making sure that the TaskUs Core Values are inculcated into each and every employee on your site. You would be the Company’s voice in making sure that these are effectively communicated to all.

Requirements

At least 10 years of relevant experience in Human Resource Management. We also need someone who’s knowledgeable in strategic planning, employee relations, and labor litigation. Experience in the BPO industry and working with multi-jurisdictional teams is a plus! If you have a background in corporate social responsibility/ advocacy work and you’re knowledgeable in preparing project proposals and progress reports, that would be a plus as well.

How We Partner To Protect You

TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities.

At TaskUs, we put our frontline first, period. We have state-of-theart workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth.

In doing so, we take your security and safety very seriously to ensure as part of the hiring process.