HR Generalist/Support

The Lead Tree - Clark Outsourcing; Philippines; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

HMO with prescription coverage

SSS/PhilHealth/Pag-IBIG benefits

13th-month pay & retirement benefits

In-office swimming pool & CO Club game

Job summary

Clark Outsourcing is seeking an HR Admin Support to manage day-to-day HR records, onboarding, and admin tasks on-site at Clark Outsourcing - Building 35 Philexcel Business Park, Clark, Pampanga. The role emphasizes confidentiality, organization, and reliable coordination with the HR team.

The ideal candidate will have a relevant degree, strong MS Office skills, and a willingness to learn. Fresh graduates are welcome; training and growth opportunities are provided within a vibrant BPO environment.

Qualifications

• Bachelor's degree in Human Resource Management, Psychology, Business Administration, or related field.
• Fresh graduates welcome; internship or administrative experience is an advantage.
• Basic knowledge of HR functions and administrative processes is a plus.
• Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Good written and verbal communication skills; strong organizational skills and attention to detail.
• Willingness to learn and adapt to new processes and responsibilities.
• Ability to handle confidential information with professionalism and discretion; manage multiple tasks and meet deadlines.

Responsibilities

• Maintain and update employee records, digital files, and HR databases; organize contracts and HR paperwork; ensure records are accurate and properly filed.
• Assist in preparing onboarding requirements and new-hire documentation; coordinate with new employees regarding document submission; organize orientation materials.
• Provide administrative support to the HR team including filing, encoding, data entry, document prep, and report generation.
• Respond to basic employee inquiries and direct concerns to appropriate HR personnel; coordinate employee requests and announcements.
• Track attendance, leaves, and benefits documentation; help prepare payroll documents and other HR processes.
• Support planning and coordination of HR events, training sessions, and other HR initiatives.
• Handle other administrative tasks and ensure confidentiality when handling employee information.

Skills

Communication

Organization

Attention to detail

Team collaboration

Discretion

Willingness to learn

Education

Bachelor's degree in HRM/ Psychology/ Business Admin

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Position Title: HR Admin Support

Work Set Up: On-Site

Schedule: 9:00 PM - 6:00 AM PHT

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark, Pampanga

Quick Rundown:

We are looking for a detail-oriented and organized HR Admin Support to assist with the day-to-day administrative functions of the Human Resources department. This role will provide support in maintaining employee records, processing HR documentation, coordinating onboarding activities, assisting with employee inquiries, and organizing HR-related reports and files.
The ideal candidate is eager to learn, has strong organizational and communication skills, and can handle confidential employee information with professionalism. This is a great opportunity for someone looking to build a career in Human Resources.

What You'll Do

• Employee Records & Documentation — Assist in maintaining and updating employee records, digital files, and HR databases; organize employee documents such as contracts, forms, and other HR-related paperwork; ensure records are accurate and properly filed.

• Onboarding Support — Assist in preparing onboarding requirements and new-hire documentation; coordinate with new employees regarding submission of necessary documents; help organize orientation schedules and materials.

• HR Administrative Support — Provide administrative assistance to the HR team, including filing, encoding, data entry, document preparation, and report generation; assist in organizing HR files and monitoring pending requirements.

• Employee Assistance & Coordination — Respond to basic employee inquiries and direct concerns to the appropriate HR personnel; assist in coordinating employee requests, announcements, and other HR-related activities.

• Attendance, Leave & Benefits Support — Assist in tracking employee attendance, leave records, and benefits-related documentation; help prepare and organize supporting documents for payroll and other HR processes.

• HR Events & Engagement — Support the planning and coordination of employee engagement activities, company events, training sessions, and other HR initiatives.

• General HR Support — Assist with other administrative tasks and special projects assigned by the HR team; ensure confidentiality when handling employee information and documents.

What We're Looking For:

• Bachelor's degree in Human Resource Management, Psychology, Business Administration, or a related field.

• Fresh graduates are welcome to apply; previous internship or administrative experience is an advantage.

• Basic knowledge of HR functions and administrative processes is a plus.

• Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.

• Good written and verbal communication skills.

• Strong organizational skills and attention to detail.

• Willingness to learn and adapt to new processes and responsibilities.

• Ability to handle confidential information with professionalism and discretion.

• Can manage multiple tasks, meet deadlines, and work collaboratively with a team.

Why You'll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work - it’s about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!