Hr Generalist | Day Shift + Weekends Off

Select Voice; Philippines; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Medical/Dental coverage (HMO) after 1月

Life insurance program

Free weekly in-house massage

Career development

Service incentive leave program

Annual salary increase based on perfom

Team outings

Job summary

Select VoiceCom, an American/Australian-owned company delivering call center services, seeks a full-time HR Operations Associate to manage day-to-day HR tasks. You will oversee contracts, employee data, and 201 files while coordinating with Team Leaders for performance evaluations after training and probation.

This on-site role requires attention to detail and strong MS Office skills. The position emphasizes accurate data handling, compliance with records, and collaboration with managers to

Qualifications

• Bachelor's degree in Psychology, Human Resource Development Management or equivalent.
• Must have at least 4 months of related experience.
• Candidates with third-party background investigation experience are highly preferred.
• Strong analytical and problem-solving skills.
• Good English communication skills, both written and verbal.
• Can work under pressure and maintain a positive and professional attitude towards handling employee feedback and concerns.
• Must be keen on details.
• Proficient in MS Office applications.
• Willing to work full-time and on-site.
• Willing to work on holidays.

Responsibilities

• Monitors/Tracks contract renewal of employees.
• Maintains 201 files and record management.
• Encode employee data in the HR Information System.
• Ensures that the masterlist contains the most recent information about the employees.
• Work hand in hand with Team Leaders and/or Campaign Managers for the employees performance evaluation after training and probationary period.
• Prepares all employment contracts, training, and lateral transfer documents.
• Monitors employment status of employees who are qualified for probationary and regular employment.
• Performs other duties of a similar nature or level.

Skills

Attention to detail

Communication skills

Problem-solving

Adaptability

Education

Bachelor's degree in Psychology or HRDM

Tools

MS Office

Job description

Position Summary:

Responsible for managing the day-to-day operations of the Human Resources (HR) department, including overseeing and preparing employee contracts, updating employee data in the masterlist, maintaining 201 files, and managing records.

Duties and Responsibilities:

• Monitors/Tracks contract renewal of employees.
• Maintains 201 files and record management.
• Encode employee data in the HR Information System.
• Ensures that the masterlist contains the most recent information about the employees.
• Work hand in hand with Team Leaders and/or Campaign Managers for the employees performance evaluation after training and probationary period.
• Prepares all employment contracts, training, and lateral transfer documents.
• Monitors employment status of employees who are qualified for probationary and regular employment.
• Performs other duties of a similar nature or level.

Qualifications:

• Bachelor's degree in Psychology, Human Resource Development Management or equivalent.

• Must have at least 4 months of related experience.

• Candidates with third-party background investigation experience are highly preferred.

• Strong analytical and problem-solving skills.

• Good English communication skills, both written and verbal.

• Can work under pressure and maintain a positive and professional attitude towards handling employee feedback and concerns.

• Must be keen on details.

• Proficient in MS Office applications.

• Willing to work full-time and on-site.

• Willing to work on holidays.

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work!" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.

Enjoy the following benefits:

• Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
• Life insurance program
• Free weekly in-house massage
• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
• Career development
• Service incentive leave program
• Annual salary increase based on performance
• Fun and family-like working environment
• Quarterly team outing
• Free flowing coffee and hot chocolate
• Cozy sleeping lounge and canteen plus entertainment area
• Excellent office location in Cebu IT Park

*Terms and conditions apply.