HR Coordinator

MicroSourcing; Manila; On-site; PHP 312,000 - 469,000; Full time

Benefits offered by this job

Healthcare on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Employee events

Job summary

MicroSourcing is seeking an HR Coordinator for Metro Manila in a remote-day shift setup. You will provide admin support to HR business partners, manage employee records, and handle lifecycle activities with confidentiality and timeliness.

The role offers competitive rewards, healthcare coverage from day one, and opportunities for career growth in a collaborative, inclusive team.

Responsibilities

• Provide general HR administrative support to HRBPs and HR Managers.
• Prepare HR documentation, including performance management letters, warning letters, termination letters, meeting invitations and other employee correspondence.
• Maintain accurate and confidential employee records and documentation.
• Assist with HR reporting, trackers and general employee lifecycle administration.
• Respond to routine HR enquiries and escalated complex or sensitive matters as required.
• Process and administer employee job updates.
• Review job update requests to ensure the information and approvals provided are complete and accurate.
• Prepare relevant employment agreements, variation letters and employee correspondence.
• Liaise with managers, People Services and Payroll to resolve incomplete or inconsistent information.
• Maintain accurate job update records and ensure changes are processed within required timeframes.
• Facilitate and coordinate workplace investigations under the direction of the HR Business Partner or HR Manager.
• Prepare investigation documentation and coordinate meetings with employees, managers and witnesses.
• Maintain accurate and confidential investigation records.
• Track investigation actions, correspondence and outcomes.
• Escalate sensitive or high-risk matters to the appropriate HR representative.
• Coordinate HR activities relating to site acquisitions and employee onboarding.
• Coordinate the collection and processing of employee information.
• Maintain onboarding and acquisition trackers.
• Liaise with relevant stakeholders to ensure employees are onboarded accurately and within required timeframes.
• Coordinate HR activities relating to contract losses and employee transitions.
• Process employee information relating to transfers, redeployment and offboarding.
• Prepare and distribute relevant employee documentation and communications.
• Maintain contract loss and offboarding trackers.
• Liaise with internal stakeholders to ensure employee transfers and offboarding actions are completed.
• Build effective working relationships with the People & Culture team and operational stakeholders.
• Communicate professionally when requesting information, providing updates and following up outstanding actions.
• Support the delivery of HR projects and initiatives as required.
• Maintain confidentiality when handling employee and business information.

Job description

Job Description:

Discover your 100% YOU with MicroSourcing!

Position: HR Coordinator

Location: Metro Manila

Work setup & shift: Remote| Day Shift

Why join MicroSourcing?

You’ll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses


• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.


• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.


• Career Growth: Take advantage of opportunities for continuous learning and career advancement.


• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Role

The HR Coordinator provides administrative and coordination support to the HR Business Partners and HR Managers across a range of employee lifecycle activities. The role supports HR documentation, workplace investigations, job updates, site acquisitions and contract loss projects, while ensuring employee information and records are processed accurately, confidentially and in a timely manner.

Primary Duties & Responsibilities

HR Administration

• Provide general HR administrative support to HRBPs and HR Managers.


• Prepare HR documentation, including performance management letters, warning letters, termination letters, meeting invitations and other employee correspondence.


• Maintain accurate and confidential employee records and documentation.


• Assist with HR reporting, trackers and general employee lifecycle administration.


• Respond to routine HR enquiries and escalated complex or sensitive matters as required.

Job Updates

• Process and administer employee job updates.


• Review job update requests to ensure the information and approvals provided are complete and accurate.


• Prepare relevant employment agreements, variation letters and employee correspondence.


• Liaise with managers, People Services and Payroll to resolve incomplete or inconsistent information.


• Maintain accurate job update records and ensure changes are processed within required timeframes.

Employee Relations & Workplace Investigations

• Facilitate and coordinate workplace investigations under the direction of the HR Business Partner or HR Manager.


• Prepare investigation documentation and coordinate meetings with employees, managers and witnesses.


• Maintain accurate and confidential investigation records.


• Track investigation actions, correspondence and outcomes.


• Escalate sensitive or high-risk matters to the appropriate HR representative.

Site Acquisition Projects

• Coordinate HR activities relating to site acquisitions and employee onboarding.


• Coordinate the collection and processing of employee information.


• Maintain onboarding and acquisition trackers.


• Liaise with relevant stakeholders to ensure employees are onboarded accurately and within required timeframes.

Contract Loss Projects

• Coordinate HR activities relating to contract losses and employee transitions.


• Process employee information relating to transfers, redeployment and offboarding.


• Prepare and distribute relevant employee documentation and communications.


• Maintain contract loss and offboarding trackers.


• Liaise with internal stakeholders to ensure employee transfers and offboarding actions are completed.

Stakeholder Support

• Build effective working relationships with the People & Culture team and operational stakeholders.


• Communicate professionally when requesting information, providing updates and following up outstanding actions.


• Support the delivery of HR projects and initiatives as required.


• Maintain confidentiality when handling employee and business information.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply

Requirements: