Human Resources Coordinator (Intermediate)

MicroSourcing; Cagayan de Oro; On-site; PHP 250,000 - 420,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing is seeking an on-site Human Resources Coordinator (Intermediate) at SM CDO Downtown, Cagayan De Oro. This night shift role supports Talent Acquisition and HD activities, ensuring compliance with policies and providing exceptional HR support to the team.

The HD Coordinator will assist with recruitment, onboarding, employee records, benefits, and open enrollment while maintaining confidentiality and high attention to detail.

Qualifications

• Advanced education beyond High School is highly preferred; equivalent work experience also considered.
• Must understand human resources concepts and laws.
• Excellent attention to detail and ability to follow processes.
• Strong communication skills, both written and verbal.
• Proficient with Microsoft Office and HRIS systems.

Responsibilities

• Supports talent acquisition and development activities.
• Ensures compliance with policies, standards, and regulations.
• Assists recruitment: postings, screening, and interview coordination.
• Maintains ATS and data accuracy; coordinates onboarding and orientation.
• Manages employee records and HR databases with confidentiality.
• Addresses benefits inquiries and supports open enrollment, benefit summaries.
• Ensures HR compliance for audits and regulatory requirements.
• Assists in employee relations and problem resolution under HR guidance.
• Provides general administrative support to the HR department; prepares reports.
• Supports wellness campaigns and HR communications.

Skills

HR Programs

Attention to detail

Communication skills

English fluency

Microsoft Office

Education

Advanced education beyond High School

Tools

iSolve HRIS

Job description

Discover your 100% YOU with MicroSourcing!

Position: Human Resources Coordinator (Intermediate)

Location: SM CDO Downtown, Cagayan De Oro

Work setup & shift: Onsite | Night shift

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses


• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.


• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.


• Career Growth: Take advantage of opportunities for continuous learning and career advancement.


• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Position Overview

The HD Coordinator plays a vital role in supporting talent acquisition and human development functions and contributing to our organization’s overall success. This role will be responsible for assisting with various HD activities, ensuring compliance with policies and regulations, and providing exceptional support to team members and the HD team.

Responsibilities

• Embraces and exemplifies the Code of Ethics and Conduct, as well as follows Company policies and standards


• Recruitment Support:
  
  
  
  • Assist in the recruitment process, including job postings, candidate screening, and interview coordination
  
  
  • Maintain applicant tracking system (ATS) and ensure data accuracy
  
  
  • Coordinate new hire onboarding activities
  
  
  • New Hire Orientation
    
    
    
    • Communicate:
      
      
      
      • Upcoming class to presenters
      
      
      • Reminders to managers of their role and tasks to complete
      
      
      • Reminders to new hires – so they clearly understand the first week\'s schedule, responsibilities, etc.
      
      
      
      
    
    
    
    
  
  
  • Update presentation decks/materials as changes occur (quarterly)
  
  
  • Book rooms
  
  
  
  


• Employee Records Management:
  
  
  
  • Maintain accurate and up-to-date employee records, ensuring confidentiality
  
  
  • Manage HR databases and systems to track employee information
  
  
  
  


• Benefits Administration:
  
  
  
  • Address employee inquiries regarding benefits and assist in resolving issues
  
  
  • Administratively support open enrollment
    
    
    
    • Update employee benefit summary
    
    
    • Publish
    
    
    • Run communication campaign
    
    
    • Answer employee questions
    
    
    
    
  
  
  
  


• HR Compliance:
  
  
  
  • Ensure compliance with federal, state, and local employment laws and regulations
  
  
  • Assist in the preparation of reports for audits and compliance reviews
  
  
  
  


• Employee Relations:
  
  
  
  • Assist in the resolution of employee relations issues under the guidance of HR management
  
  
  • Serve as a point of contact for employee inquiries and concerns
  
  
  
  
  • Troubleshooting password/login issues with HD/L&D systems
  
  
  • Help navigating online tools/training
  
  
  • Paystubs
  
  
  • Insurance cards
  
  
  • Insurance questions
  
  
  • Wellness questions
  
  
  • Employment verifications (mortgage lenders, etc.)
  
  
  • 401K participation, change contributions/distributions
  
  
  • Referral bonus payouts/program
  
  
  
  
  
  


• Administrative Support:
  
  
  
  • Provide general administrative support to the HR department
  
  
  • Prepare HR-related documents, reports, and correspondence
  
  
  • Participate in compensation surveys on behalf of the company
  
  
  
  


• Wellness:
  
  
  
  • Monthly campaigns
  
  
  • Organizing and running annual Biometric Screens
  
  
  • Organizing and running Flu Shot clinics
  
  
  
  

Qualifications

• Advanced education beyond High School is highly preferred; equivalent work experience also considered


• Experience administering HR programs: Must understand the human resources field and related concepts and laws


• Demonstrated ability to hold sensitive information in complete confidence to ensure team member trust is maintained


• Extreme attention to detail; demonstrated ability to follow established processes


• Thriving in an environment of ambiguity and a world of competing priorities, with the ability to stay focused and complete projects within timelines and under pressure


• A positive, proactive demeanor


• Possess positive and effective communication skills including written, interpersonal, small group, and presentation skills


• Advanced computer competency required including typing, web browser, and Microsoft Office; experience with iSolve HRIS or ability to learn required


• Ability to read, write and speak English fluently to communicate effectively with team members within and external to the production department. Spanish speaking skills are a plus

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company\'s strength lies in our people\'s diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it\'s our commitment. Our way of life. Here, we don\'t just accept your unique authentic self - we celebrate it, valuing every individual\'s contribution to our collective success and growth. Join us in celebrating YOU and your 100% !

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply