Overview of the Role
To support the company in achieving its growth goals, the HR BusinessRelations Junior Associateis a professional who supports HR operations, provides input to supportmanagement briefings, analyzesPeople and Culture (PnC)metrics, assists in resolvingteam memberrelationsissues, and researches and assists with recommended HR strategies aligned withbusiness goals.
Responsibilities
The HR BusinessRelations Junior Associatewill focus on the consultation with linemanagers, provides daily HR support, and analyzesdata. They willassistwith complexteam memberrelations issues, while addressing barriers to work relationships andProductivity.
They act as aids to the HR BusinessPartner, aligning company HR practices withbusiness/departmentgoals to support the company’s success.
HR BusinessPartneringSupport
- Supports HRBPs in implementingPnCstrategies and programs.
- Coordinates and tracksPnCprojects, ensuringtimelycompletion and efficient resource allocation.
- Manages daily tasks like data management, reporting, and team member inquiries.
- Assistsin administeringPnCprocesses such as progress reviews, promotions, and succession planning.
- Prepares materials and documentation for business reviews and leadership meetings.
Performance Management
- Champions the Culture Amp performance tool.
- Manages progress review cycles in Culture Amp, including setup, participant management, reminders, updates, and reporting.
- Updates and monitors data integration from BambooHR to Culture Amp.
- Supports Leaders and Line Managers with technical and knowledge-based concernsregardingCulture Amp.
Engagement
- Facilitates VBP Engagement Survey,company-event surveys, Team Member Satisfaction Survey (TSAT)
- Organizes meet and greet sessions and Kamusta sessions with new hires.
- Uses management metrics and feedback tools toidentifytrends and drive efficiency, improve management quality, and enhance profitability and performance.
- Collaborates with Leaders and Line Managers on Action Champion Program (ACP) and Engagement Improvement Program (EIP).
- Supports Leaders and Line Managers with technical and knowledge-based concernsregardingACP and EIP.
- Assistsin the annual Great Place to Work certification process.
Talent ManagementandDevelopment
- Helps HRBPsidentifytraining and development needs based on competency gap analysis, when necessary.
- Tracks team member performance, development plans, and career progression initiatives.
PnCData Managementand Reporting
- Maintains and updates HR databases and systems, ensuring data accuracy.
- GeneratesPnCreports on HR metrics for management, HRBPs, and stakeholders.
- Assists withPnCanalyticsbyprovidingdata-driven insights for business decisions.
Policy and ComplianceSupport
- Ensures adherence toPnCpolicies andassistswith the roll‑out of new policies and practices.
- Drafts and communicatesPnCpolicies and procedures, as assigned.
- Creates communications for new or revisedPnCpolicies.
Team MemberRelations
- Conducts exit interviews andmanagesexit surveys forresigningteam members via Culture Amp.
- Compiles and generates reports based on the exit interviews and surveys.
- Support initial handling of team member concerns, inquiries, and minor workplace issues
- Assistin documentation, resolution follow-ups, and check-ins
- Ensurecompliancewith company policies andlaborregulations
Communication and Collaboration
- Act as a liaison between HR Business Partners (HRBPs) and team members,and other stakeholdersfacilitatingcommunication of key messages and updates regardingPnCpolicies and initiatives.
- Partner with the rest of thePnCTeam to ensure smooth execution ofPnCprocesses
- Work with cross-functional teams, including payroll, benefits, and recruitment, to streamline HR policies.
- Assistin organizingPnCevents and initiatives, such as wellness programs and team-building activities.
- Serve as the point of contact for HR-relatedqueriesfrom team members and line managers
Wellness & Mental Health (Mind You)
- Collaborates with Mental Health Officers, andPnC– People Delivery (Medical) Team for any wellness-related activities.
- Develops and delivers wellbeing and mental health initiatives.
- Organizes andparticipatesin regular meetings with Mental Health Officers.
- Offers support to team members with mental health needs (psychological first aid) and addresses their concerns/queries.
- Enrolls and/or decommissions team members and their dependents on Mind You Platform.
- Collaborates with stakeholders to process pharmacological intervention requests.
Corporate Citizenship
- Supports the planning and execution of company-wide community programs in collaboration with the Caring Kangaroos.
- Collaborates with NGOs, local and community affiliations, and organizations to address the triple bottom line: Planet, People, and Profit.
- Assists the Vibe team with engagement-related activities.
- Handles various administrative and ad-hoc tasks asrequired.
PnCMetrics and Analytics
- Audits team member information in allPnCPlatforms to ensure data accuracy and reporting.
- Collaborates with Data Science to updatePnCMetrics in Power BI.
- Collect,maintain, andanalyzeHR data (e.g., attrition, headcount, engagement, performance trends)
- Generate regular and ad hoc reports to support decision-making
- Provide insights and recommendations based on data trends
Disciplinary Compliance
- Follows VBP’s policies andprocedure, legal requirements, Information Security Management System (ISMS), and Safety Protocols to ensure a safe,secureand respectful environment.
- Upholds the company’s core values in all interactions both internally and externally.
- Maintains a focus on providing exceptional service to clients and/or stakeholders.
- Practices environmental responsibilitysuch as but not limited toreducing waste, conserving resources, and supporting sustainability initiatives where possible.
- Does tasks assigned by clients and/or line managers, or VBP that are align with current role.
AdhocTasks
- Conducts stay interview as requested.
- Bachelor's degree in HR, Psychology, Business Administration, or related field
- Proven experience in HR or administrative roles (internships are an advantage)
- Strong analytical and problem-solving skills
- Good communicationand interpersonal skills
- High attention to detail and organizational ability
- Basic knowledge of HR principles and labor laws
- Proficiencyin Microsoft Office
- Ability to handle sensitive and confidential information
- Willingness to learn and adapt in a fast-paced environment
Preferred Qualifications
- Exposure to HR analytics or HRIS systems
- Experience inteam memberengagement or HR projects
- Familiarity with local labor regulations
- 500K per incident HMO coverage + Dental & Optical benefits
- 2-week paid Christmas vacation
- Electricity & Data subsidies
- 25K Educational Assistance
- Training and equipment will be provided
- Fixed Schedule of Mon-Fri from 7 AM to 4 PM