Human Resource Business Partner (Onsite- Makati | Night Shift)

KMC Solutions; Makati; Hybrid; PHP 800,000 - 1,100,000; Full time

Benefits offered by this job

Hybrid work setup

Competitive salary and benefits

HMO + free dependent

Access to KMC pantry (MadMax Coffee,</

Fresh Fridge)

Diverse learning & growth"},{

Job summary

KMC Solutions is seeking an HR Business Partner to align business goals with people strategies across client units. You will counsel management, drive employee relations, and partner with leadership to implement HR programs that support growth and compliance with Philippine labor laws.

In this role you’ll work in a hybrid setup, engage with client stakeholders, and lead data-driven initiatives to improve performance, retention, and workforce experience across multiple sites.

Qualifications

• Bachelor-level degree in psychology, industrial psychology, organizational development or HR.
• Strong communication, analytical and problem-solving abilities.
• Experience in HR generalist roles and employee relations.

Responsibilities

• Establish and develop strategic relationships with client stakeholders and HR partners.
• Use data-driven studies to support business needs and HR solutions.
• Drive HR programs aligned with labor laws and company guidelines.
• Implement discipline processes and exit procedures per policy.
• Conduct onboarding, client orientation, and HR-related consultations.
• Oversee payroll, timekeeping, and performance evaluations.

Skills

Oral and written communication

Strategic thinking

Flexibility

Project management

Interpersonal skills

Conflict resolution

Business acumen

Education

Bachelor's degree in Psychology/HR-related field

Tools

Microsoft Office Suite

Job description

Make your next big career move by applying as KMC Solutions' next HR BUSINESS PARTNER!

The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position serves as a consultant to the Client on human resource-related issues. The role assesses and anticipates HR-related needs in line with KMC’s business as well as those of our clients and formulates partnerships and mutual accountability. The HRBP maintains an effective level of business literacy and applies systemic thinking.

On top of your salary, here are the exciting benefits you can look forward to:

• You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.

• Making sound decision-making and flexibility to ensure team dynamics and productivity.

• Hybrid work setup

• Competitive salary and benefits

• HMO + free dependent

• Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)

• Diverse learning & growth opportunities

• Accessible Cloud HR platform (Sprout)

• Above standard leaves

The main responsibilities of a HR BUSINESS PARTNER include:

Duties and Responsibilities:

• To establish and develop a strategic relationship with Client stakeholders and other HR Business Partners by understanding the business needs and recommending the necessary approach in driving its business directives in accordance and compliance with both the Philippine labor laws and company-specific guidelines. (Strategic Partnership)

• To identify, understand and support the business using data-driven studies and recommend or provide a systematic approach or resolution. (Data-Driven Solution)

• To further align the huge portion of "business sense and acumen" of any HR person sitting in our accounts and that interest is to grow all businesses through superior HR services vs. traditional HR. (Business Driven)

Employee (Labor) Relations

• To implement discipline management and ensure that due process is followed in compliance with both the Philippine labor laws and company-specific guidelines and Client-specific policies.

• Enables the Exit Management Process by ensuring separating employees undergo a rigid and proper exit process and complete specific requirements and can sign off quitclaim and waiver.

• Utilizes the acquired information to build on retention and process improvement initiatives of the company.

Client Relationship Management

• Conducts orientation, onboarding and refresher courses with clients.

• Points of Contact for all related day-to-day HR concerns for our clients.

• Applies consultative problem-solving skills.

• Job shadowing with employees to better understand their KPIs and the Client’s business operations, as necessary.

• Participates in meetings that involve a range of issues as needed and/or assigned (e.g. personnel actions, regulatory requirements, actions involving outside agencies, inter-department needs, etc.)

• Participates in presentations, such as business reviews and reports.

• Conducts regular site visits to clients.

Human Resources Service and Compliance

• Point of contact for employee concerns, including necessary documentation and certifications.

• Conducts and facilitates HR-related enablement sessions to ensure that employees are kept updated as well as informed on the latest policies, guidelines and systems in use essential to the completion of the employee’s work.

• Ensures that all HR-related service level agreements (SLAs) are met within the specified timelines.

• Ensures timely communication, execution, and completion of the performance evaluations for beginning, mid and year-end appraisals, and other evaluations, as necessary.

• Oversees and reviews employee movement documentation to ensure accuracy in records and that employees are updated on their new movements and/or status within the organization.

• Provide support to the People Experience Team to identify strategies that will increase employee engagement.

• Ensure that all HR-related deliverables, documentation, and action items are submitted, filed and/or processed within a prescribed period in relation to but not limited to Labor Law standards, all forms of internal and external audits and/or government-mandated directives.

Timekeeping and Payroll

• Verify attendance, hours worked, and pay adjustments, and post information onto designated records.

• Handle or escalation complaints or questions regarding discrepancies.

• Manage input of bonuses, commission and/or deductions.

Special Projects

• Is tasked to take on additional projects as necessary and as instructed by immediate superior or one-up manager.

Minimum Competencies

• Proficient Oral and Written Communication Skills

• Strategic and Critical Thinking

• Flexibility

• Project Management

• Interpersonal Skills

• Conflict Resolution

• Strong Sense of Insightful Business Acumen/Intelligence

Work and Experience Qualifications

• Bachelor's Degree in Psychology, Industrial Psychology, Organizational Development, Human Resources Management or related fields.

• 3-5 years’ experience in an HR Generalist role with at least one other HR discipline

• Highly proficient in Microsoft Office Suite (preferred)

• Strong Employee Relation experience as Field and Specialist

• Project Management Skills

• At least 3 solid years’ experience with Employee/Labor Relations

• Preferably exposed in the BPO Industry (willing to render night shift)

• With experience with account management handling more than 200 FTEs

• Vastly knowledgeable about the Labor Law of the Philippines

• At least 2 years as an HR Generalist

• Exposed to a customer-oriented environment

• Willing to work on any KMC sites