HR Business Partner (AU Offshoring, Hybrid)

ConnectOS; Mandaluyong; Hybrid; PHP 1,674,000 - 2,902,000; Full time

Benefits offered by this job

Hybrid work schedule

Equipment Provided

HMO Day 1

Financial Assistance Program

13th Month Pay

Regular Company Events

Work Life Balance

Career growth opportunities

Job summary

ConnectOS is seeking an experienced HR Leader to drive People & Culture initiatives for our clients in a hybrid setup in Mandaluyong. You will guide end-to-end employee lifecycle, analytics-driven engagement, and compliance with Philippine labor laws while partnering with Operations and client stakeholders.

You will coach leaders in performance, ER, and change management, support EVP and employer branding, and collaborate with ConnectOS departments to enhance employee experience and growth

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business, or a related discipline.
• 8+ years' HR/People & Culture experience, including 4+ years leading, coaching, or mentoring HR teams, ideally in a BPO, shared services, or high-volume environment.
• Strong knowledge of Philippine labour laws and employee relations.
• Proven stakeholder management and influencing skills.
• Experience with HRIS and workforce analytics for enterprise clients.
• Knowledgeable in HR tools.
• Experience with Great Place to Work®, employer awards, EVP, or employer branding initiatives.

Responsibilities

• Partner with Operations leaders and client stakeholders to align People & Culture strategies with business and client objectives.
• Manage delivery of end-to-end employee lifecycle, including onboarding, performance, engagement, development, retention, succession planning, and offboarding.
• Analyse workforce data to drive initiatives that improve employee engagement, retention, operational performance, and employee experience.
• Build trusted relationships with clients and resolve people matters in line with company policies and Philippine labour legislation.
• Coach leaders on performance management, employee relations, change management, and leadership capability, including managing investigations, disciplinary matters, and grievances.
• Support employer branding and Employee Value Proposition (EVP) initiatives to strengthen talent attraction and employee engagement.
• Ensure compliance with Philippine labour laws, company policies, audits, and HR governance requirements.
• Partner with shared service teams across ConnectOS to deliver seamless employee experiences and support business growth.
• Manage employee relations matters, including investigations, disciplinary processes, grievances, and performance improvement.
• Support talent development and succession planning.
• Ensure compliance with Philippine labour laws, company policies, and HR governance requirements.
• Support audits, policy implementation, and workforce compliance activities.
• Partner with all ConnectOS departments providing shared services to client staff to improve employee experience and support business growth.
• Drive the overall company culture in partnership with the broader Core team, supporting employee engagement, inclusion, collaboration, and alignment with organisational values across clients, client staff, external partners and internal departments.

Skills

Stakeholder management

Leadership coaching

Employee relations

Data analytics

Education

Bachelor's degree in HR, Psychology, or Business

Tools

HRIS

HR tools

Job description

Work Setup: Hybrid 3x per week (Mandaluyong City)
Work Schedule: Aligned with Australian business hours (6:00AM-3:00PM PHT)
Employment Type: Full-time

What are we looking for?

Skills Required:

• Bachelor's degree in Human Resources, Psychology, Business, or a related discipline.
• 8+ years' HR/People & Culture experience, including 4+ years leading, coaching, or mentoring HR teams, ideally in a BPO, shared services, or high-volume environment.
• Strong knowledge of Philippine labour laws and employee relations.
• Proven stakeholder management and influencing skills.
• Experience with HRIS and workforce analytics for enterprise clients.
• Knowledgeable in HR tools.
• Experience with Great Place to Work®, employer awards, EVP, or employer branding initiatives.

What will you do?

• Partner with Operations leaders and client stakeholders to align People & Culture strategies with business and client objectives.
• Manage delivery of end-to-end employee lifecycle, including onboarding, performance, engagement, development, retention, succession planning, and offboarding.
• Analyse workforce data to drive initiatives that improve employee engagement, retention, operational performance, and employee experience.
• Build trusted relationships with clients and resolve people matters in line with company policies and Philippine labour legislation.
• Coach leaders on performance management, employee relations, change management, and leadership capability, including managing investigations, disciplinary matters, and grievances.
• Support employer branding and Employee Value Proposition (EVP) initiatives to strengthen talent attraction and employee engagement.
• Ensure compliance with Philippine labour laws, company policies, audits, and HR governance requirements.
• Partner with shared service teams across ConnectOS to deliver seamless employee experiences and support business growth.
• Manage employee relations matters, including investigations, disciplinary processes, grievances, and performance improvement.
• Support talent development and succession planning.
• Ensure compliance with Philippine labour laws, company policies, and HR governance requirements.
• Support audits, policy implementation, and workforce compliance activities.
• Partner with all ConnectOS departments providing shared services to client staff to improve employee experience and support business growth.
• Drive the overall company culture in partnership with the broader Core team, supporting employee engagement, inclusion, collaboration, and alignment with organisational values across clients, client staff, external partners and internal departments.

Join the awesome team and enjoy these benefits & perks:

• Hybrid 3x per week (Mandaluyong City)
• Equipment Provided
• HMO Day 1
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities.

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a growing international company that works with businesses across global markets. They value quality, collaboration, and long-term partnerships, while providing their team with opportunities to grow and develop their careers. This is an opportunity to join a supportive and professional team, work with international clients, and build your experience in a global environment.

#ConnectOSCareers #JoinConnectOS #LI-PS1

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.