HR Business Partner

Canon Business Services ANZ; Taguig; On-site; PHP 420,000 - 690,000; Full time

Job summary

Canon Business Services Centre Philippines is seeking an HR Generalist to manage disciplinary matters, performance reviews, and employee movements within ITS & CS. The role covers HR administration in HRConnect, policy reviews, and exit processes, with emphasis on accuracy, compliance, and stakeholder support.

The successful candidate will bring degree-qualified credentials in HR or business, plus experience in payroll and employment relations, to contribute to a diverse, inclusive workplace.

Qualifications

• Degree qualified in Human Resources, Business Administration or equivalent.
• Graduate studies in Human Resources, Psychology or Business Administration a plus.
• 5 years P&C Generalist experience.
• Experience in local payroll processing a definite advantage.
• Working knowledge on labour and employee relations.

Responsibilities

• Disciplinary Management: review and provide feedback on PIPs, end-to-end administrative cases, investigate incident reports.
• Performance Management: assist in probation reviews and year-end performance processes; prepare merit letters.
• Employee Movements/Contract Alterations: draft and issue promotions, transfers, secondments and pay changes; advise leaders.
• HR Admin in HRConnect: position management, updates, deactivations, supervisor changes, personal info and job info changes.
• Processing of Job Requisition (if needed).
• Policy and Process Reviews: assist in updating HR policies and procedures.
• Exit Management: conduct exit interviews and terminate accounts as needed.
• Helpdesk & Training: respond to inquiries; run Code of Conduct sessions and HR-related trainings.
• Database Management: keep employee records updated and aligned to HRConnect; record PIPs and IRs.

Education

Degree qualified in Human Resources, Business Administration or equivalent

Tools

HRConnect

Job description

About Us

As a market leader in Business Process Optimization and IT services for over 20 years, Canon Business Services Centre Philippines helps organizations optimize, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

About Us

As a market leader in Business Process Optimization and IT services for over 20 years, Canon Business Services Centre Philippines helps organizations optimize, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart. We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead. When you join Canon Business Services Centre, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

Essential Duties

• Main Function
  • Disciplinary Management
    • Review and provide feedback on PIPs prepared by People Leaders specifically IT Services & Corp Services
    • End to end administrative cases from minor to grave offense
    • Investigate Incident Reports received.
  • Performance Management
    • Review and approve 3rd and 5th month probation review including casuals by ITS & CS Leaders Sending out of reminders on MidYear and Annual Performance Reviews for ITS & CS
    • Collating of Mid and Annual Performance Review Scorecards from People Leaders specifically for ITS & CS (if needed)
    • Prepare and issue Merit Increase Letters (if needed)
  • Employee Movements/Contract Alterations
    • Drafting, routing for approval, and issuance of Promotions, Lateral transfers, Secondment/HDA, and Pay Increase for IT Services & Corp Services
    • Provide guidance to ITS & CS leaders on all employee movement related queries.
  • HR Admin in HRConnect
    • Position Management
      • Updating of Position (if needed for ITS & CS)
      • Deactivation of Positions (if needed)
    • Supervisor Changes
    • Personal Info Changes (as requested)
    • Job Info Changes
      • Promotions
      • Transfers
      • Secondments/HDA
      • Pay Rate Changes
    • Processing of Job Requisition (if needed only)
  • Policy and Process Reviews
    • Assist in reviewing, drafting, updating of HR Policies and Procedures as required.
  • Exit Management
    • Termination of Account
    • Conduct exit interviews for ITS & CS (if needed)
  • Helpdesk Management
    • Action on General Inquiries/ Requests related to employee movements.
  • Sub Function
    • HR Admin in HRConnect
      • Approved all transaction on HRConnect (if needed)
      • System issues/concerns (if needed)
    • Training
      • Facilitate Code of Conduct
      • Connect Sessions with PLT & HRBP
    • Database Management
      • Ensure all details of employees are updated and aligned to HRConnect
      • Ensure correct separation details
      • Ensure all Internal Movements letters are recorded
      • Record PIPs and IRs

Qualifications

• Degree qualified in Human Resources, Business Administration or equivalent
• Graduate studies in Human Resources, Psychology or Business Administration a plus
• 5 years P&C Generalist experience
• Experience in local payroll processing a definite advantage
• Working knowledge on labour and employee relations

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self at work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered.

Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Successful applicants will be notified of next steps.