HR Analyst

AVENSYS CONSULTING INC.; Taguig; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Avensys Consulting Inc. in the Philippines seeks an HR Systems Support & Testing Analyst to ensure HR technology deployments align with business needs.

You will perform UAT, validate deployments, and maintain WalkMe digital adoption tools while collaborating with DevOps and business stakeholders. The role involves testing SAP, SAP SuccessFactors, and ServiceNow Case Management, plus handling country-specific updates and payroll considerations, with opportunities to influence enterprise HR

Qualifications

• Bachelor's degree in IT, Computer Science, HR, Business Administration, or a related field.
• Experience supporting SAP, SuccessFactors, HR systems, or enterprise applications.
• Hands-on experience in UAT, defect management, and deployment validation.
• Practical experience configuring WalkMe solutions; familiarity with ServiceNow and HP ALM is an advantage.
• Strong analytical, troubleshooting, communication, and stakeholder management skills.

Responsibilities

• Execute UAT, process testing, and controls testing for SAP, SAP SuccessFactors, and ServiceNow Case Management, including system enhancements and new functionalities.
• Develop and execute test scenarios, document Pass/Fail results, track defects in HP ALM, and perform retesting to validate resolutions.
• Conduct deployment readiness, impact assessment, post-deployment validation, peer reviews, and sign-off activities to support successful releases.
• Support HR process changes, including payroll calculations, country-specific statutory updates, SuccessFactors workflow redelegation, and related system communications.
• Configure and maintain WalkMe solutions, including Smart Walk-Thrus, SmartTips, ShoutOuts, Launchers, and Shuttles.
• Coordinate with DevOps, technical teams, and business stakeholders to resolve system issues, communicate risks, and improve testing and support processes.

Skills

UAT testing

Defect management

Deployment validation

Analytical thinking

Communication

Stakeholder management

Education

Bachelor's degree in IT/CS/HR/Business Admin

Tools

SAP

SAP SuccessFactors

ServiceNow

HP ALM

WalkMe

Job description

Why Avensys Consulting Inc.?

We are a trailblazing IT consulting and recruitment firm headquartered in Singapore, with a global footprint across Asia, the Middle East, the UK, and Australia. Since 2007, Avensys has been delivering cutting-edge, technology-driven solutions across data analytics, cloud, AI, cybersecurity, enterprise applications, and digital transformation.

At Avensys, we are passionate about helping organizations unlock the value of technology while empowering talented professionals to grow their careers.

About the role

Avensys Consulting Inc. is looking for an HR Systems Support & Testing Analyst to support HR technology applications, execute User Acceptance Testing (UAT), validate system deployments, and maintain WalkMe digital adoption solutions. The role involves working closely with business stakeholders, DevOps, and technical teams to ensure system changes meet business requirements and HR processes operate effectively.

What You'll Do

Execute UAT, process testing, and controls testing for SAP, SAP SuccessFactors, and ServiceNow Case Management, including system enhancements and new functionalities.

• Develop and execute test scenarios, document Pass/Fail results, track defects in HP ALM, and perform retesting to validate resolutions.

• Conduct deployment readiness, impact assessment, post-deployment validation, peer reviews, and sign-off activities to support successful releases.

• Support HR process changes, including payroll calculations, country-specific statutory updates, SuccessFactors workflow redelegation, and related system communications.

• Configure and maintain WalkMe solutions, including Smart Walk-Thrus, SmartTips, ShoutOuts, Launchers, and Shuttles.

• Coordinate with DevOps, technical teams, and business stakeholders to resolve system issues, communicate risks, and improve testing and support processes.

What You Bring In...

• Bachelor's degree in IT, Computer Science, HR, Business Administration, or a related field.

• Experience supporting SAP, SuccessFactors, HR systems, or enterprise applications.

• Hands-on experience in UAT, defect management, and deployment validation.

• Practical experience configuring WalkMe solutions; familiarity with ServiceNow and HP ALM is an advantage.

• Strong analytical, troubleshooting, communication, and stakeholder management skills.

Why Join Us

• Competitive compensation and strong career growth opportunities.

• Work on enterprise-scale ServiceNow transformation programs.

• Exposure to global clients across diverse industries.

• Collaborative and international team environment.

• Continuous learning, certifications, and professional development.

• Opportunity to lead impactful digital transformation initiatives.

Not sure if you meet every requirement?

If this opportunity excites you, we'd still love to hear from you. We value curiosity, adaptability, and a passion for delivering innovative enterprise solutions.

About Avensys Consulting Inc.

Avensys is a trusted global IT professional services company supporting clients across banking, financial services, insurance, healthcare, retail, manufacturing, telecommunications, and supply chain industries.