Housing Operations & Client Relations Coordinator

Cedar Network and Data Solution; Concepcion; On-site; PHP 320,000 - 420,000; Full time

Job summary

Cedar Network and Data Solution is seeking a confident Client Relations & Operations Officer to join our team in the Philippines. You will handle client communications, coordinate housing referrals, perform administrative tasks, and provide operational support across multiple cases and stakeholders.

The role requires strong English communication, excellent organizational skills, and the ability to manage priorities with a professional, solution-focused mindset.

Qualifications

• Experience in customer service, administration, operations, housing, or similar roles preferred.
• Excellent spoken and written English.
• Confident communicating with diverse stakeholders.
• Strong relationship-building and interpersonal skills.

Responsibilities

• Build and maintain professional relationships with local authorities and external partners.
• Act as a point of contact for accommodation availability, referrals, and placement enquiries.
• Communicate professionally with council officers, residents, support teams, and internal departments.
• Respond to enquiries and follow up outstanding actions promptly.
• Share information about available and upcoming properties with relevant partners.
• Receive, record, and review housing referrals.
• Check referral information against property requirements and availability.
• Coordinate with internal teams to confirm suitable accommodation.
• Arrange and coordinate move-ins, including dates, documentation, access, and handover arrangements.
• Maintain accurate records of referrals, properties, allocations, and move-ins.

Skills

Customer service

Administration

Operations

Account management

Business development

Relationship building

Organizational skills

Multitasking

Coordination

Microsoft Office

Excel

CRM systems

Email

English proficiency

Education

Tools

Microsoft Office

CRM systems

Excel

Email

Job description

Cedar Network and Data Solution is seeking a confident Client Relations & Operations Officer to join our team in the Philippines. You will handle client communications, coordinate housing referrals, perform administrative tasks, and provide operational support across multiple cases and stakeholders.

The role requires strong English communication, excellent organizational skills, and the ability to manage priorities with a professional, solution-focused mindset.