Housekeeping Team Leader

ARDESIA RESORT & SPA; Philippines; On-site; PHP 279,000 - 424,000; Full time

Job summary

ARDESIA RESORT & SPA is seeking a Housekeeping Team Leader to supervise and coordinate staff to meet cleanliness, safety, and service standards in guest rooms and public areas.

You will train, coach, and support staff, monitor supplies, handle guest requests, and collaborate with Front Office and Maintenance to manage room status and repairs. Flexibility for weekends/holidays is needed.

Qualifications

• Supervise housekeeping attendants and assign daily tasks.
• Inspect rooms and public areas for cleanliness and quality.
• Train and coach staff on cleaning procedures and service standards.
• Monitor inventory and coordinate replenishment of supplies.
• Ensure health, safety, and sanitation compliance.
• Prepare housekeeping reports and attendance/ productivity records.
• Assist in scheduling staff and evaluate team performance.

Responsibilities

• Coordinate with Front Office and Maintenance regarding room status and repairs.
• Handle guest requests and resolve housekeeping-related concerns promptly.
• Maintain records of attendance, room status, and productivity.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Communication

Organizational

Guest service

Flexible hours

Education

High school diploma

Hospitality-related education (advantage)

Job description

Job description:

A Housekeeping Team Leader supervises and coordinates housekeeping staff to ensure guest rooms, public areas, and facilities are maintained according to company standards of cleanliness, safety, and service.

Key Responsibilities

• Supervise and assign daily tasks to housekeeping attendants.

• Inspect guest rooms, hallways, and public areas to ensure cleanliness and quality standards are met.

• Train, coach, and support housekeeping staff on proper cleaning procedures and service standards.

• Monitor inventory of cleaning supplies, linens, and amenities, and coordinate replenishment when necessary.

• Handle guest requests and resolve housekeeping-related concerns promptly and professionally.

• Coordinate with the Front Office and Maintenance departments regarding room status and repair issues.

• Ensure compliance with health, safety, and sanitation regulations.

• Prepare housekeeping reports and maintain records of attendance, room status, and productivity.

• Assist in scheduling staff and evaluating team performance.

Qualifications

• High school diploma or equivalent; vocational or hospitality-related education is an advantage.

• Previous experience in housekeeping, preferably in a hotel or hospitality setting.

• At least 1–2 years of supervisory or team leader experience is preferred.

• Strong leadership, communication, and organizational skills.

• Ability to work flexible hours, including weekends and holidays.

• Knowledge of housekeeping procedures, cleaning chemicals, and safety standards.

Work Location: In person