HOUSEKEEPING OFFICER

Cevio Hotel Corporation; Tacloban; On-site; PHP 290,000 - 357,000; Full time

Job summary

Cevio Hotel Corporation in Tacloban is seeking a Housekeeping Supervisor to join our team. A Bachelor’s degree in Hospitality Management or related field is preferred, with 2–3 years in housekeeping and some supervisory experience.

You will supervise, train, and evaluate housekeeping staff, perform room inspections, and uphold sanitation and hygiene standards across rooms and public areas. Strong leadership and communication are essential, along with flexibility for rotating shifts.

Qualifications

• Bachelor’s degree in Hospitality Management, Hotel and Restaurant Management, Tourism, or a related field is preferred.
• 2–3 years of experience in housekeeping operations with supervisory experience advantageous.
• Strong knowledge of housekeeping procedures, room cleaning standards, sanitation and hygiene.
• Experience in room inspections, quality control, and compliance with cleanliness standards.
• Familiarity with linen management, inventory control, and cleaning chemicals handling.
• Ability to supervise, train, and evaluate housekeeping staff for service quality and efficiency.
• Excellent leadership, communication, and interpersonal skills for coordinating with guests and departments.
• Organizational, time management and problem-solving abilities in a fast-paced environment.
• Knowledge of health and safety regulations, including chemical handling.
• Proficient in Microsoft Office; experience with hotel PMS is an advantage.
• Willing to work rotating shifts, weekends and holidays as required.

Responsibilities

• Supervise, train, and evaluate housekeeping staff to maintain standards.
• Conduct room inspections and ensure quality control and safety compliance.
• Maintain linen management, inventory, and equipment handling.
• Coordinate with guests and hotel departments to ensure guest satisfaction.
• Ensure adherence to cleanliness standards and procedures.

Skills

Leadership

Communication

Interpersonal skills

Organizational skills

Time management

Problem-solving

Attention to detail

Education

Bachelor's degree in Hospitality Management

Hotel and Restaurant Management

Tourism

Tools

Microsoft Office (Word, Excel)

Housekeeping PMS systems

Job description

• Bachelor's degree in Hospitality Management, Hotel and Restaurant Management, Tourism, or a related field is preferred.

• At least 2-3 years of experience in housekeeping operations, preferably in a hotel or hospitality environment, with supervisory experience being an advantage.

• Strong knowledge of housekeeping procedures, room cleaning standards, public area maintenance, sanitation, and hygiene practices.

• Experience in conducting room inspections, quality control, and ensuring compliance with hotel cleanliness standards.

• Familiarity with linen management, inventory control, housekeeping equipment, and proper handling of cleaning chemicals.

• Ability to supervise, train, and evaluate housekeeping staff to maintain service quality and operational efficiency.

• Excellent leadership, communication, and interpersonal skills for coordinating with guests and other hotel departments.

• Strong organizational, time management, and problem-solving abilities in a fast-paced environment.

• Knowledge of occupational health and safety regulations, including proper chemical handling and workplace safety procedures.

• Proficient in Microsoft Office (Word and Excel); experience with hotel property management or housekeeping systems is an advantage.

• Willing to work rotating shifts, weekends, and holidays as required by hotel operations.

• Demonstrates professionalism, attention to detail, integrity, and a strong commitment to guest satisfaction and service excellence.