- Clean and sanitize guest rooms, bathrooms, and public areas (e.g., lobbies, hallways, restrooms).
- Replace bed linens, towels, and amenities as needed.
- Dust, vacuum, and mop floors to maintain a clean and pleasant atmosphere.
- Ensure all rooms are stocked with necessary supplies (toiletries, linens, etc.).
- Report any maintenance issues or damage to supervisors for repair.
- Assist in laundry duties, including washing, folding, and ironing linens and clothing.
- Maintain inventory of cleaning supplies and report any shortages.
- Follow cleaning schedules and ensure rooms are prepared for guests on time.
- Ensure compliance with health and safety standards in all cleaning procedures.
- Provide excellent customer service by addressing guest inquiries and requests promptly and courteously.
Education: High school diploma or equivalent.
Experience:
- Prior experience in housekeeping or janitorial work is preferred but not required.
- Experience in a hotel, resort, or similar establishment is an advantage.
Skills:
- Strong attention to detail and ability to perform thorough cleaning tasks.
- Good physical stamina and ability to handle repetitive tasks.
- Ability to work independently and as part of a team.
- Excellent time management skills and ability to prioritize tasks.
- Friendly and professional attitude toward guests and coworkers.
Other Requirements:
- Ability to work flexible hours, including weekends and holidays.
- Willingness to adhere to company policies and standards.
- Knowledge of cleaning chemicals and safety procedures is a plus.