Housekeeping Manager (Hotel & Resort)

Enrison Land, Inc. (BE Hotels & Resorts); Lapu-Lapu; On-site; PHP 420,000 - 700,000; Full time

Benefits offered by this job

Additional leave

Company events

Health insurance

On-site parking

Opportunities for promotion

Promotion to permanent employee

Job summary

BE Resorts Mactan in Lapu-Lapu City seeks a seasoned Housekeeping Manager to lead the department, ensuring top standards of cleanliness and guest comfort, and coordinating with Front Office and Engineering for smooth room turnover.

The role emphasizes staff development, cost control, and policy implementation, with responsibilities spanning administration, scheduling, training, and performance evaluation.

Qualifications

• Six to eight years' housekeeping experience with 2 years as Assistant Executive Housekeeper in a hotel.
• Knowledgeable in rooms, public area, linen and laundry procedures and control management.
• Strong organizational skills.
• Excellent communication skills.
• Team player and team builder with good people skills.
• Ability to meet deadlines.

Responsibilities

• Direct the functions of administration and planning of the housekeeping department to meet the daily needs of the operations.
• Ensure that decisions made correspond with established policies.
• Establish policies and procedures with Front Office for quick turnover of rooms and for productive and profitable result in room sales.
• Establish policies and procedures and schedule with Engineering department for an effective and quick turnover of rooms and public area which are under repair and maintenance.
• Assist the section heads to establish and achieve departmental objectives.
• Have effective control of guest supplies, operating equipment, cleaning supplies and labor cost.
• Evaluate performance of employees.
• Develop career-enhancing programs for staff.
• Oversee the department's skills training program.
• Conduct daily operations briefing with supervisors, team leaders and conduct monthly meetings.

Skills

Strong organizational skills

Excellent communication skills

Team player and team builder with good

Ability to meet deadlines

Education

College degree in HRM/Tourism or related

Job description

HOUSEKEEPING MANAGER

Location: BE Resorts Mactan, Punta Engaño, Lapu-Lapu City

About the role

Direct overall operation and coordination of the Housekeeping Department in compliance with established housekeeping policies and standards of the hotel.

Key responsibilities

• Direct the functions of administration and planning of the housekeeping department to meet the daily needs of the operations

• Ensure that decisions made correspond with established policies

• Establish policies and procedures with Front Office for quick turnover of rooms and for productive and profitable result in room sales

• Establish policies and procedures and schedule with Engineering department for an effective and quick turnover of rooms and public area which are under repair and maintenance

• Assist the section heads to establish and achieve departmental objectives

• Have effective control of guest supplies, operating equipment, cleaning supplies and labor cost

• Evaluate performance of employees

• Develop career-enhancing programs for staff

• Oversee the department's skills training program

• Conduct daily operations briefing with supervisors, team leaders and conduct monthly meetings

About you

• College graduate preferably HRM, Tourism or related courses

• Six to eight years' experience in housekeeping with 2 years as Assistant Executive Housekeeper in a hotel

• Knowledgeable in all areas of Rooms, Public Area, linen and laundry in relation to procedures, techniques and methods of control management and planning

• Strong organizational skills

• Excellent communication skills

• Team player and team builder with good people skills

• Ability to meet deadlines

Benefits

• Additional leave

• Company events

• Health insurance

• On-site parking

• Opportunities for promotion

• Promotion to permanent employee