HOTEL ROOM BOOKING ASSISTANT - UP TO ₱25K | PAID TRAINING + INCENTIVES + BENEFITS

Metacom Careers; Makati; On-site; PHP 254,000 - 304,000; Full time

Benefits offered by this job

HMO from Day 1

Paid training

Paid leave credits

13th Month Pay

Government-mandated benefits

Employee recognition programs

Career growth opportunities

Job summary

Sapient Careers is seeking a Hotel Reservations Representative in Makati for an onsite, shifting schedule. The role handles inbound calls, assists guests with room bookings, and provides information on room types, rates, and availability.

No prior BPO or hotel reservations experience is required, and the position offers paid training, HMO from day 1, and 13th month pay. Fresh graduates and career shifters are welcome to apply.

Qualifications

• High School Graduate (Old Curriculum) or Senior High School Graduate.
• With or without BPO experience.
• Fresh graduates and career shifters are welcome.
• Good English communication skills.
• Basic computer and typing skills.
• Good attention to detail and problem-solving skills.
• Willing to work onsite in Makati on a shifting schedule.

Responsibilities

• Handle inbound calls about hotel reservations.
• Assist customers with room bookings and inquiries.
• Provide information about room types, rates, and availability.
• Process booking changes, cancellations, and requests.
• Assist with payment and reservation concerns.
• Resolve customer issues professionally.
• Maintain accurate customer records.

Skills

Good English

Typing skills

Attention to detail

Problem solving

Basic computer skills

Education

High School graduate (Old Curriculum) or Senior High

Job description

Hotel Reservations Representative | Up to ₱25K | Makati

Sapient Careers is hiring a Hotel Reservations Representative for a voice-based hotel reservations account in Makati.

Job Details

• Position: Hotel Reservations Representative
• Account: Hotel Reservations (Voice)
• Location: Makati
• Work Setup: Onsite
• Schedule: Shifting
• Employment Type: Full-time
• Salary Package: Up to ₱25,000
• Education: High School Graduate (Old Curriculum) or Senior High School Graduate
• Experience: No BPO or hotel reservations experience required

Qualifications

• High School Graduate (Old Curriculum) or Senior High School Graduate.
• With or without BPO experience.
• Fresh graduates and career shifters are welcome.
• Good English communication skills.
• Basic computer and typing skills.
• Good attention to detail and problem-solving skills.
• Willing to work onsite in Makati on a shifting schedule.

Responsibilities

• Handle inbound calls about hotel reservations.
• Assist customers with room bookings and inquiries.
• Provide information about room types, rates, and availability.
• Process booking changes, cancellations, and requests.
• Assist with payment and reservation concerns.
• Resolve customer issues professionally.
• Maintain accurate customer records.

Benefits

• HMO from Day 1
• Paid training
• Paid leave credits
• 13th Month Pay
• Government-mandated benefits
• Employee recognition programs
• Career growth opportunities