Hotel Reservations Specialist — Chat & Email (Onsite, Pasig)

Metacom Careers; Makati; Vor Ort; PHP 285.000 - 385.000; Vollzeit

Benefits dieser Stelle

HMO from Day 1

Paid training

Paid leave credits

13th Month Pay and government-mandated

Zusammenfassung

Metacom Careers in Pasig City is hiring a Hotel Reservation Agent (Non-Voice CSR) to handle chat and email-based reservations. This full-time onsite role requires no prior experience and offers a supportive training program.

You will manage bookings, answer questions on rates, availability, and policies, and maintain accurate records. Candidates should have good written English and basic computer/typing skills, with shifting schedules. Salary up to 30,000 PHP per month plus benefits.

Qualifikationen

• High school to college graduates accepted.
• No prior hotel reservation experience required.
• Strong written English communication skills.
• Basic computer and typing abilities.
• Willing to work onsite with shifting schedules.

Aufgaben

• Handle hotel reservation inquiries through chat and email.
• Assist guests with booking, modifying, and canceling hotel reservations.
• Provide information about room availability, rates, amenities, and hotel policies.
• Address booking concerns and payment inquiries.
• Maintain accurate records of customer interactions.
• Provide timely and professional written assistance to customers.

Kenntnisse

Written English

Typing

Basic computer skills

Ausbildung

High School

Senior High School

College Undergraduate

College Graduates

Jobbeschreibung

Metacom Careers in Pasig City is hiring a Hotel Reservation Agent (Non-Voice CSR) to handle chat and email-based reservations. This full-time onsite role requires no prior experience and offers a supportive training program.

You will manage bookings, answer questions on rates, availability, and policies, and maintain accurate records. Candidates should have good written English and basic computer/typing skills, with shifting schedules. Salary up to 30,000 PHP per month plus benefits.