Hotel Reservations CSR — Career Growth & Customer Care

Telesys BPO; Muntinlupa; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

A diverse, inclusive, and supportive workplace

Job summary

A leading BPO company in Metro Manila is seeking dedicated individuals to join as Hotel Reservations Agents. In this role, you will be the first point of contact for customers, handling inquiries and delivering exceptional service. Qualifications include being a high school graduate with strong communication skills, and openness to applicants with or without BPO experience. This position offers a competitive salary, benefits, and growth opportunities in a supportive, diverse workplace.

Qualifications

• High School graduate (college level or degree is an advantage).
• Strong communication skills—both written and verbal.
• Open to applicants with or without BPO experience.
• Ability to work in a fast-paced, high-volume call environment.
• Customer service experience is a plus (training provided).
• Amenable to work shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills

Customer service experience

Education

High School graduate

Job description

A leading BPO company in Metro Manila is seeking dedicated individuals to join as Hotel Reservations Agents. In this role, you will be the first point of contact for customers, handling inquiries and delivering exceptional service. Qualifications include being a high school graduate with strong communication skills, and openness to applicants with or without BPO experience. This position offers a competitive salary, benefits, and growth opportunities in a supportive, diverse workplace.