Hotel Reservations Associate — Paid Training & Growth

Metacom Careers; Manila; On-site; PHP 274,000 - 328,000; Full time

Benefits offered by this job

Paid training

Performance incentives

13th Month Pay

Government-mandated benefits

Career development opportunities

Supportive team environment

Job summary

Metacom Careers is hiring a Customer Service Representative for a Hotel Reservations account. The role requires helping customers with bookings, room availability, and policies, onsite in a fast-paced environment. You will handle changes, cancellations, and special requests while delivering excellent service.

Training is provided, and employees enjoy incentives and mandated benefits. The position offers a monthly salary up to ₱27,000, with opportunities for career development and a supportive

Qualifications

• High School graduate or college graduate.
• College undergraduates are welcome.
• No BPO, hotel, or reservations experience required.
• Good English communication skills.
• Willing to work onsite.

Responsibilities

• Assist customers with hotel reservations and inquiries.
• Provide information on room availability, rates, and booking details.
• Handle booking changes, cancellations, and rebookings.
• Explain hotel policies, amenities, and services to customers.
• Process special requests and reservation updates.

Skills

Customer service

English communication

Onsite work

Education

High School diploma/College graduate

College undergraduates welcome

Job description

Metacom Careers is hiring a Customer Service Representative for a Hotel Reservations account. The role requires helping customers with bookings, room availability, and policies, onsite in a fast-paced environment. You will handle changes, cancellations, and special requests while delivering excellent service.

Training is provided, and employees enjoy incentives and mandated benefits. The position offers a monthly salary up to ₱27,000, with opportunities for career development and a supportive