Hotel Reservations Agent — Fast Resolutions & Growth

Caldwell Communications Consultancy Philippines; Mandaluyong; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

An open, friendly and professional work environment

Performance incentives

13th Month Pay

HMO with 3 free Beneficiaries on Day One

20% ND Maternity/Paternity Leave

Retirement/Life Insurance for Qualified Staff

Work-life Balance Processes and Programs

Job summary

A leading consulting firm in Mandaluyong is looking to hire customer service representatives. This role involves communicating with customers to resolve issues and match their demands to the company's solutions. Ideal candidates will have a strong ability to influence and communicate effectively. The role offers competitive salary packages, employee perks, and opportunities for rapid career advancement.

Qualifications

• No experience required

Responsibilities

• Communicates with customer on the phone or by written correspondence.
• Resolves customer issues on the first call.
• Matches customers’ demands to products and solutions.
• Uses influencing abilities to achieve customers’ buy-in.
• Shares understanding with colleagues and clients.

Job description

A leading consulting firm in Mandaluyong is looking to hire customer service representatives. This role involves communicating with customers to resolve issues and match their demands to the company's solutions. Ideal candidates will have a strong ability to influence and communicate effectively. The role offers competitive salary packages, employee perks, and opportunities for rapid career advancement.