Home Health Document Control Specialist (Remote | US Client)

AdminEdge; Manila; Remote; PHP 614,000 - 702,000; Full time

Benefits offered by this job

Fixed U.S. working schedule

Fully remote role

PTO 10 days + 6 US holidays

Job summary

AdminEdge is seeking a highly organized Home Health Document Control Specialist to support clinical documentation management, orders tracking, and follow-up with physicians. The role ensures timely physician signatures, accurate order management, and compliant recordkeeping within the agency’s EMR.

The ideal candidate has experience with U.S.-based home health and works closely with clinical, administrative, and field teams to prevent delays and maintain audit-ready records.

Qualifications

• 3+ years of experience with a U.S.-based home health agency preferred.
• Experience in home health document control, order management, medical records, or related administrative role.
• Strong understanding of physician order/workflow and signatures in home health.
• Experience tracking and following up on outstanding physician orders.
• Familiarity with Medicare-certified home health documentation processes.
• Experience with EMR systems, particularly Kinnser/WellSky.

Responsibilities

• Process and track home health physician orders from creation through completion and signature.
• Send orders and documentation to physician offices for review and signature.
• Monitor outstanding and unsigned orders and follow up with physician offices.
• Maintain accurate records of documents sent, followed up, received, and completed.
• Verify documents for required signatures, dates, and completeness.
• Escalate overdue orders or recurring issues to the appropriate team members.
• Ensure completed documents are uploaded and linked to patient records.

Skills

US home health

Document control

Order management

Medicare processes

EMR systems

English communication

Tools

Kinnser/WellSky

Job description

Position: Home Health Document Control Specialist

Job Type:Full-time (40 hours/week)

Location:Philippines (Remote, EST hours)

Salary: $7.00 - $8.00 per hour

IMPORTANT

Overview

Our client is seeking a highly organized Home Health Document Control Specialist to support the management, tracking, and completion of clinical documentation and physician orders. This role will help ensure that required documents are processed efficiently, outstanding items are actively followed up on, and completed records are maintained accurately within the agency’s systems.

The ideal candidate has direct experience working with a U.S.-based home health agency and understands the importance of timely physician signatures, accurate order management, and consistent follow-up. This individual will work closely with clinical, administrative, and field teams to keep documentation moving and prevent outstanding orders or incomplete records from creating operational or compliance delays. The role directly reflects the document-control need discussed on the call: order management, tracking orders, and following up with physicians when documents are not returned signed. Pasted markdown

Key Responsibilities

Physician Order Management

• Process and track home health physician orders from creation through completion and signature.

• Send orders and other required documentation to physician offices for review and signature.

• Monitor outstanding and unsigned orders and conduct timely follow-up with physician offices.

• Maintain accurate records of when documents were sent, followed up on, received, and completed.

• Verify returned documents for required signatures, dates, and completeness.

• Identify missing, incomplete, or incorrectly signed documents and coordinate corrections.

• Escalate significantly overdue orders or recurring documentation issues to the appropriate team member.

• Ensure completed documents are accurately uploaded and associated with the appropriate patient record.

Document Control & Tracking

• Maintain organized tracking systems for outstanding orders and other required clinical documents.

• Monitor documentation queues and prioritize items based on urgency, timeline, and compliance requirements.

• Track documents requiring physician, clinician, or other authorized signatures.

• Ensure incoming documentation is properly categorized, filed, and routed within the EMR.

• Help identify documentation backlogs and proactively work to clear outstanding items.

• Maintain accurate electronic patient records and ensure documents are easily accessible when needed.

• Support accurate and timely completion of records for internal review, payer requests, or regulatory audits.

Physician & Team Communication

• Communicate professionally with physician offices regarding outstanding orders and signature requests.

• Conduct persistent but professional follow-up until required documentation is returned.

• Coordinate with clinicians and internal team members when additional information or corrections are required.

• Provide updates regarding outstanding documents and communicate potential delays.

• Work collaboratively with clinical, QA, scheduling, and administrative teams to resolve documentation issues.

• Document follow-up activities and communication according to agency procedures.

Compliance & Administrative Support

• Follow HIPAA requirements and agency policies when handling protected health information.

• Help maintain complete, organized, and audit-ready patient records.

• Follow established agency workflows for document retention, processing, and completion.

• Identify potential documentation or compliance concerns and elevate them appropriately.

• Assist with related administrative and document-management responsibilities as needed.

Preferred Skills & Qualifications

• Minimum 3+ years of experience working with a U.S.-based home health agency strongly preferred.

• Previous experience in home health document control, order management, medical records, or a closely related administrative role.

• Strong understanding of physician order and signature workflows within home health.

• Experience tracking and following up on outstanding physician orders.

• Familiarity with Medicare-certified home health documentation processes.

• Experience with home health EMR systems; Kinnser/WellSky experience strongly preferred.

• Excellent organizational skills and strong attention to detail.

• Strong written and verbal English communication skills.

• Professional and persistent communication skills when following up with physician offices.

• Ability to manage a high volume of documents, deadlines, and follow-up activities.

• Ability to work independently and consistently follow items through completion.

Nice-to-Have (Bonus Skills)

• Previous experience with a Florida home health agency.

• Advanced Kinnser/WellSky experience.

• Experience supporting QA, compliance, or medical records departments.

• Familiarity with Medicare home health documentation requirements.

• Experience managing documentation across multiple branches or service areas.

• Previous experience working remotely with a U.S.-based home health agency.

What we offer:

• Fixed U.S. working schedule

• Fully remote role — work from anywhere

• Direct collaboration with U.S. small businesses and entrepreneurs

• Paid time off — 10 PTO days per year, plus 6 U.S. holidays off.