Claims Admin Support | START ASAP | NIGHT SHIFT

Staff Outsourcing Solutions; Cebu City; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

HMO/Health Insurance

Career Growth

Attendance Productivity Incentives

Salary Appraisals

Job summary

Staff Outsourcing Solutions in Cebu City, Philippines seeks a detail-oriented Claims Admin Support to assist the Claims team with patient accounts, documentation, data entry, and follow-ups across multiple systems.

The ideal candidate will demonstrate strong organizational skills, accuracy in handling sensitive information, and proactive use of provider portals and internal resources to obtain claim status and updates.

Qualifications

• Accurately reviews patient accounts, notes, and documentation.
• Follows directions and priorities provided by the Claims Representative.
• Maintains accuracy when handling sensitive account and claims information.
• Comfortable navigating multiple systems and entering data accurately.
• Able to quickly learn company software, payer portals, and the Inbound Documentation Routing (IDR) system.
• Comfortable working with multiple screens, applications, and online resources.
• Effectively manages work queues, follow-up tasks, and deadlines.
• Ensures outstanding items are properly tracked and resolved in a timely manner.
• Can prioritize multiple tasks while maintaining accuracy.
• Communicates clearly and professionally with management and internal teams.
• Documents account activity thoroughly and accurately.
• Demonstrates good written and verbal communication skills.
• Uses provider portals, payer websites, and internal resources to obtain claim status, authorization information, and other account updates.
• Demonstrates initiative when researching account or claims-related information.
• Knows when to escalate issues and seek assistance when needed.

Responsibilities

• Assist the Claims team with patient accounts, documentation, data entry, claim follow-ups, and administrative tasks.

Skills

Attention to Detail

Data Entry

Organization & Follow-Through

Professional Communication

Research & Resourcefulness

Tools

IDR System

Payer Portals

Job description

Job Overview

We are looking for a detail-oriented and organized Claims Admin Support professional to assist the Claims team with patient accounts, documentation, data entry, claim follow-ups, and administrative tasks. The role requires accuracy, strong organizational skills, and the ability to work efficiently across multiple systems and resources.

What We're Looking For

1. Attention to Detail

• Accurately reviews patient accounts, notes, and documentation.




• Follows directions and priorities provided by the Claims Representative.




• Maintains accuracy when handling sensitive account and claims information.

2. Computer and Data Entry Proficiency

• Comfortable navigating multiple systems and entering data accurately.




• Able to quickly learn company software, payer portals, and the Inbound Documentation Routing (IDR) system.




• Comfortable working with multiple screens, applications, and online resources.

3. Organization and Follow-Through

• Effectively manages work queues, follow-up tasks, and deadlines.




• Ensures outstanding items are properly tracked and resolved in a timely manner.




• Can prioritize multiple tasks while maintaining accuracy.

4. Professional Communication

• Communicates clearly and professionally with management and internal teams.




• Documents account activity thoroughly and accurately.




• Demonstrates good written and verbal communication skills.

5. Research and Resourcefulness

• Uses provider portals, payer websites, and internal resources to obtain claim status, authorization information, and other account updates.




• Demonstrates initiative when researching account or claims-related information.




• Knows when to escal issues and seek assistance when needed.

Preferred Qualifications

• Previous experience in claims administration, healthcare, medical billing, patient accounts, or BPO healthcare support is an advantage.




• Experience working with healthcare systems, payer portals, or patient account platforms is preferred.




• Strong attention to detail and ability to handle repetitive, process-driven tasks.




• Ability to work independently while following established procedures and instructions.




• Willingness to learn new systems, processes, and healthcare-related workflows.

Core Skills

• Claims Administration




• Data Entry




• Documentation




• Patient Account Support




• Research & Follow-Up

Why apply with us?

• Competitive Package with Salary Appraisals




• Equipped with the latest technologies




• Monthly Incentive Rewards on successful orders and Attendance Productivity




• Offers Full-time employment and Career Growth




• Easily accessible from almost any part of the Metro Cebu area.




• Only a One-day Application Process




• Service Incentive Leaves Upon Regularization




• Attendance Productivity Incentives




• Additional Hazard Pay within Qualifying Hours




• Stable Job with Salary Appraisals




• Holiday and Night Differential Premium Pay Rates




• Job Promotion is highly possible... if YOU have the drive.




• HMO/Health Insurance




• Work-Life Balance




• Free Pre-hiring Medical Laboratories




• Free Coffee

Staff Outsourcing Solutions, is an offshoring and outsourcing solutions provider based in Cebu. We enable foreign businesses to reduce costs, increase flexibility, and extend their global output by providing the most efficient ways we deliver our services. Our unique approach with dedication and commitment effectively removes the stress and conflict that would normally exist in businesses that are consistently keeping up with today's global demands.

Staff Outsourcing Solutions firmly believes in being transparent to its clients to apply effective ways to deliver results that extend your global reach. The variety of services we offer that targets specific market segments makes us a reliable and long-term solid partner to our clients. The opportunities we provide enabled us to serve several business organizations ranging from small start-ups to mid-size multinationals. With the core competencies of our professional workforce with excellent proficiency in English and flexible services, SOS is the right partner as an offshore and BPO solutions provider.

Overview:

Staff Outsourcing Solutions specializes in hosting, setting up, and managing offshore business operations in the Philippines on behalf of our clients from all over the world. Through offshoring business processes, our clients drastically reduce operational costs, increase flexibility, expand the reach on their operations globally, meet the increasing demand, and provide quality solutions around the world. The unique services we cater to our client's needs adapt to their specific needs. Staff Outsourcing Solutions has been flexible in offering services to different foreign business organizations, from small and medium-sized businesses to large multinational corporations.

For more information about our company, visit the following sites:

• Website: www.staffoutsourcing.com




• Facebook Page: https://www.facebook.com/staffoutsourcingsolutions/




• Instagram: @staffoutsourcingsolutions




• LinkedIn: https://www.linkedin.com/company/13194738/admin/