Home Fiber Admin & Operations Coordinator

Suniway Group of Companies Inc.; Malolos; On-site; PHP 201,000 - 290,000; Full time

Job summary

Suniway Group of Companies Inc. is seeking an organized Home Fiber Admin Assistant for our Malolos, Bulacan office.

The role provides administrative and coordination support for Home Fiber operations and may involve occasional meetings at our Pasay City Main Office. Responsibilities include processing customer applications, maintaining records, monitoring statuses, scheduling installations, and preparing reports.

Qualifications

• Graduate in Business Administration, Office Administration, Marketing or IT or related course.
• Fresh graduates are welcome to apply.
• Experience in administrative work, customer service, telecoms, or internet operations is a plus.
• Proficient in MS Word and Excel; strong written and verbal communication.

Responsibilities

• Provide daily administrative support for Home Fiber operations.
• Assist in processing and monitoring customer applications for Home Fiber services.
• Check completeness of customer requirements, forms, and documents.
• Maintain accurate and updated customer records and service information.
• Monitor status of applications, installations, activations, and service requests.
• Coordinate with Sales, Technical, Installation, Finance, and other departments.
• Assist in scheduling and coordinating customer installation appointments.
• Follow up on pending applications, documents, installations, and concerns.
• Prepare and update daily, weekly, and monthly monitoring reports.
• Handle customer inquiries via calls, messages, email, or walk-ins.

Skills

Verbal communication

Written communication

Organization

Record-keeping

Multitasking

Interpersonal skills

Customer-service mindset

Education

Business Administration

Office Administration

Marketing

Information Technology

Tools

Microsoft Word

Microsoft Excel

Job description

Suniway Group of Companies Inc. is seeking an organized Home Fiber Admin Assistant for our Malolos, Bulacan office.

The role provides administrative and coordination support for Home Fiber operations and may involve occasional meetings at our Pasay City Main Office. Responsibilities include processing customer applications, maintaining records, monitoring statuses, scheduling installations, and preparing reports.