Home-Based Compliance Admin Assistant

Delegate CX; Philippines; Remote; PHP 335,000 - 391,000; Full time

Benefits offered by this job

Salary PHP 30,000–35,000

Permanent work-from-home setup

Company equipment provided

HMO Coverage upon regularization

Internet stipends upon regularization

PTO credits and incentive leaves

Career skills training

Growth-focused culture

Job summary

DCX invites applications for a Home-Based Compliance Admin Assistant to support a U.S.-based client in the promotional products industry. The role covers product safety, ethical sourcing, quality control, and environmental compliance, with an emphasis on developing and implementing processes and managing testing and inspections.

The position requires a Bachelor's degree and 1–2 years in compliance or QA, excellent English communication, and the ability to work overnight hours to align with U.S.

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, Compliance, or related field (or equivalent work experience).
• 1–2 years of relevant work experience in compliance, product safety, or quality assurance.
• Excellent verbal and written communication skills in English.
• Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
• Proficiency in Microsoft Office Suite; Smartsheet is required; NetSuite is a plus.
• Self-motivated with strong time management in a fast-paced setting.

Responsibilities

• Coordinate third-party inspections (DUPRO and final pre-shipment) to ensure products meet quality and safety standards.
• Review inspection results, report findings, and ensure corrective actions are completed.
• Work with suppliers and third-party testing facilities to schedule, track, and follow up on testing protocols.
• Submit samples for testing and review test reports for compliance accuracy.
• Maintain organized records of tests, inspections, and audit reports.
• Stay informed on regulatory, industry, and customer requirements through training and webinars.
• Research and communicate relevant government regulations, industry standards, and customer requirements.
• Provide updates to internal teams on compliance assessments, testing, and inspection statuses.
• Assist in improving compliance processes for greater efficiency and accuracy.
• Support administrative compliance tasks, including updating databases and document management.

Skills

Communication Skills

Organizational Strength

Collaboration

Detail Orientation

Analytical Thinking

Professionalism

Education

Bachelor’s degree in Business Administration or related field

Tools

Smartsheet

NetSuite

Microsoft Office Suite

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

Hiring Priority: Immediate

We’re looking for a Home-Based Compliance Admin Assistant to join our U.S.-based client in the promotional products industry. This full-time role supports the Global Sourcing Team in ensuring all products meet company, state, federal, and international compliance standards. You’ll assist in developing and implementing compliance processes covering product safety, ethical sourcing, quality control, and environmental requirements. If you thrive in a dynamic environment, excel at managing multiple priorities, and take initiative in problem-solving, this role offers an excellent opportunity for career growth in product safety and compliance.

REQUIRED CORE COMPETENCIES

• Communication Skills: Able to convey information clearly while maintaining a problem-solving mindset.
• Organizational Strength: Strong multi-tasking, prioritization, and advanced organization skills.
• Collaboration: Works well in a team environment while maintaining independence in task execution.
• Detail Orientation: Accurate with detailed information and highly organized.
• Analytical Thinking: Able to research, assess, and apply regulatory and compliance requirements.
• Professionalism: Positive, outgoing personality with a strong sense of integrity and partnership.

WHAT YOU WILL DO

• Coordinate third-party inspections (DUPRO and final pre-shipment) to ensure products meet quality and safety standards.
• Review inspection results, report findings, and ensure corrective actions are completed.
• Work with suppliers and third-party testing facilities to schedule, track, and follow up on testing protocols.
• Submit samples for testing and review test reports for compliance accuracy.
• Maintain organized records of tests, inspections, and audit reports.
• Stay informed on regulatory, industry, and customer requirements through training and webinars.
• Research and communicate relevant government regulations, industry standards, and customer requirements.
• Provide updates to internal teams on compliance assessments, testing, and inspection statuses.
• Assist in improving compliance processes for greater efficiency and accuracy.
• Support administrative compliance tasks, including updating databases and document management.

WHAT WE LOOK FOR

• Education: Bachelor’s degree in Business Administration, Supply Chain Management, Compliance, or related field (or equivalent work experience).
• Experience: 1–2 years of relevant work experience in compliance, product safety, or quality assurance.
• Language Proficiency: Excellent verbal and written communication skills in English.
• Working Schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
• Technical Skills:
• Proficiency in Microsoft Office Suite (Word, Excel, SharePoint, Outlook).
• Experience with Smartsheet is required; familiarity with NetSuite is a plus.
• Industry Specific Software/Knowledge:
• Self-motivated and proactive in managing time in a fast-paced setting.
• Strong organizational skills with excellent attention to detail.
• Interest in product safety standards, quality assurance processes, and compliance protocols.
• Basic understanding or interest in DUPRO, final pre-shipment inspections, and general product safety.

WHAT WE OFFER

• Salary Range: PHP 30,000 – 35,000
• Industry: Promotional Products
• Job Type: Full-time
• Work Shift: 8:00 AM – 5:00 PM PST (USA)
• Workdays: Monday through Friday (USA)
• #DCXWorkFromHome Set-up

BENEFITS OF WORKING WITH US

• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Government Mandated Benefits Employer Share
• Internet stipends upon regularization
• HMO Coverage upon regularization (with an option to enroll as early as Day 1)
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!