Home-Based Assistant Merchandiser

LE0002 DCX PH Inc.; Metro Manila; Hybrid; PHP 257,000 - 301,000; Full time

Benefits offered by this job

Permanent work-from-home setup

Internet stipend

HMO coverage upon regularization

PTO credits and leave incentives

Company-provided equipment

Career skills training

Job summary

DCX PH Inc. is hiring a Product Support/Merchandise Associate in the Philippines. You will assist Merchandisers in client programs across e-commerce, catalogs, and promotions, and source products using SAGE and ESP platforms.

Responsibilities include managing supplier quotes, registrations, and item master data, reviewing data for accuracy, handling samples, proofs, and web-ready assets, and supporting presentations and documentation.

Qualifications

• Bachelor’s degree in Marketing, Communications, or Business Administration.
• 1–3 years in promotional products, branded merchandise, or product support roles preferred.
• Strong English communication, both verbal and written.

Responsibilities

• Support Merchandisers in executing client programs across e-commerce, catalog, and promotions.
• Source products using SAGE/ESP, identify suppliers, pricing, MOQs, and timelines.
• Request and confirm supplier quotes; manage product registrations and IDs.
• Create and maintain Item Master Data Load (IMDL) for SKU setup and vendor data.
• Review IMDL for completeness before handoff to PDM team.
• Order and track product samples and confirm pricing terms.
• Verify product against proofs to support receiving and resolve discrepancies.
• Coordinate e-commerce assets delivery and update product descriptions and pricing.
• Support PowerPoint decks with product details and summaries.

Skills

Excellent English

Time management

Attention to detail

Analytical skills

Problem solving

Multitasking

Meeting deadlines

Education

Bachelor's degree in Marketing, Communications, Business Admin

Tools

SAGE

ESP

MS Office

Google Workspace

Adobe Illustrator

Adobe Photoshop

Canva

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Number of Openings: 1 Hiring Priority: Active Hiring

REQUIRED CORE COMPETENCIES

• A highly proficient communicator in both spoken and written English
• Strong organizational and time management skills
• Excellent attention to detail and analytical skills
• Excellent problem-solving skills
• Ability to prioritize, multitask, be flexible, and meet deadlines

What you will do

• Support Merchandisers in executing client programs across Client e-commerce, catalog, and promotional initiatives.
• Source products based on requirements provided by the lead Merchandiser using SAGE and ESP platforms, identifying compliant suppliers, pricing, MOQs, decoration capabilities, and production timelines.
• Request and confirm accurate supplier net cost quotes based on provided specifications and Preferred Supplier Agreements.
• Submit Program Product Registration documents to suppliers and obtain the required Supplier Program IDs and confirm supplier adherence to approved pricing and agreements.
• Create and maintain Item Master Data Load (IMDL) for SKU setup and production, ensuring accuracy across item details, vendor information, costing components, embellishment details, HTS codes, country of origin, and dimensional data.
• Support Item Master Data Load (IMDL) updates and phase-out requests as needed.
• Review Item Master Data Load (IMDL) for completeness and accuracy prior to handoff to the PDM team.
• Order and track product samples, confirming negotiated sample fees and product accuracy.
• Review incoming product against approved proofs to support warehouse-receiving approval and escalating discrepancies as needed.
• Request, track, and confirm completion of e-commerce assets, including product copy, size charts, and web-ready imagery.
• Assist with PowerPoint presentation decks by compiling product descriptions, pricing summaries, and relevant product details.
• Organize and maintain all documentation within program-specific folders for structured record-keeping.
• Coordinate assignments with shared services teams and ensure follow-through to completion.

What we look for

• Education: Bachelor's degree in Marketing, Communications, and Business Administration, or any related field.
• Experience: 1-3 years of experience in promotional products, branded merchandise, or product support roles preferred.
• Language Proficiency: Strong verbal, written, and English communication skills.
• Technical Skills: Proficient in both Microsoft and Google applications. Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal.
• Industry-Specific Knowledge: Experience utilizing SAGE and/or ESP sourcing platforms (required). Basic knowledge of working with product images, including resizing, organizing files, and applying simple logo drop renderings. Ability to attend internal and client meetings, capture accurate notes, and document clear action items.

What we offer

• Salary Range: Php 23,000 - Php 27,000
• Industry: Promotional Products
• Job Type: Full-time
• Work Shift: 8:00 AM - 5:00 PM CST (USA)
• Workdays: Monday through Friday (USA)
• #DCXWorkFromHome Set-up

BENEFITS OF WORKING WITH US

• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Government Mandated Benefits
• Employer Share
• Internet stipends upon regularization
• HMO Coverage upon regularization (with an option to enroll as early as Day 1)
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth

Who we are

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! DCX is an industry leading, offshore BPO company. We help ambitious US businesses grow and scale by equipping them with highly trained global talent, designed to help them overcome hiring challenges and add that much-needed layer of support for their team.