On-site - Taguig 1-3 Yrs Exp Bachelor Full-time
Job Description
Employee Recognition and Rewards
Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Client Profile: is a trusted and client-focused insurance brokerage company dedicated to providing customized risk management and insurance solutions for individuals, families, and businesses. Established with the goal of making insurance more accessible, understandable, and valuable, the company serves as a reliable bridge between clients and leading insurance providers.
Company Industry: Finance and Insurance Company
Salary Offer: Negotiable
Work Schedule: Monday to Friday 8:30 AM TO 5:30 AM
Work Set Up: Work Onsite
Job Requirements:
- Bachelor’s Degree holder
- With at least 2-5 years’ experience in handling healthcare account
- Amenable to work onsite in BGC Taguig or Makati City
- Amenable to attend face to face interview
- Can start as soon as possible
Job Responsibilities:
- Ensure achievement of team targets by securing timely renewal of corporate insurance accounts and maintaining strong client retention.
- Manage end-to-end renewal process by providing renewal offers 1–2 months prior to policy expiration, allowing sufficient time for negotiation and approval.
- Coordinate closely with insurance providers regarding pricing, coverage adjustments, and other account-related concerns to ensure competitive and accurate proposals.
- Act as the primary liaison between clients and insurance providers, ensuring clear communication and timely resolution of inquiries and service requests.
- Handle after-sales support including preparation and routing of required documents for membership movements, billing adjustments, claims processing, and quotations.
- Conduct brief client orientations and discussions to explain policy updates, coverage details, and renewal options.
- Ensure accurate encoding and updating of all account information in the system and database for proper monitoring and reporting.
- Maintain strong client relationships through consistent follow-ups and proactive support to ensure service satisfaction and account stability.