High-Volume Admin Specialist | Detail-Driven Processor

zigzag; Philippines; Remote; PHP 240,000 - 360,000; Full time

Job summary

ZigZag is seeking an Administration Processing Officer to join our team, providing administrative and back-office support to the Intake and Customer Service teams.

This high-volume role emphasizes accuracy, following SOPs, and processing tasks across multiple systems, with emphasis on written communication and independent work habits. The position supports remote work from the Philippines and aligns with PH/AU time zones.

Qualifications

• Experience in high-volume administration or processing.
• Excellent attention to detail and accuracy.
• Strong written English and communication skills.
• Confident using multiple systems and learning new platforms.
• Ability to work independently and follow detailed SOPs.

Responsibilities

• High-volume back-office administration and processing
• Follow SOPs and complete multi-stage tasks accurately
• Manage email and internal communications — no phone support required
• Maintain accurate records and process information across multiple systems
• Work independently while meeting deadlines and quality standards

Skills

High-volume admin

Attention to detail

Written English

SOP compliance

Multi-system proficiency

Tools

HubSpot

Zanda/Halaxy

Google Suite

Dialpad

Slack

Zoom

Job description

ZigZag is seeking an Administration Processing Officer to join our team, providing administrative and back-office support to the Intake and Customer Service teams.

This high-volume role emphasizes accuracy, following SOPs, and processing tasks across multiple systems, with emphasis on written communication and independent work habits. The position supports remote work from the Philippines and aligns with PH/AU time zones.