[HELLOCONNECT] Payroll Associate

HelloConnect; Philippines; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Long service benefits

Mental health support

HMO medical coverage

Life insurance

Annual learning & development budget

360 Learning platform access

Global BPO environment

Work-life balance

Job summary

HelloConnect is seeking a detail-oriented payroll assistant to join our Palawan team. You will support daily payroll data entry, timekeeping validation, and attendance processing, collaborating with senior specialists to ensure accurate payroll operations.

Fresh graduates are welcome, with potential for overtime as needed. You will gain hands-on experience with HRIS and payroll tools while coordinating with employees on payroll accounts and final pay processes, contributing to smooth payroll

Qualifications

• Entry-level payroll candidate with willingness to learn HRIS or payroll tools.
• Ability to input large volumes of numbers accurately.
• Keen eye for detail and data integrity.

Responsibilities

• Assist in timekeeping review of employees on a weekly basis and inform leaders of actions before payroll run.
• Email sending on attendance validation.
• Flag anomalies on attendance and report to senior payroll specialists.
• Assist employees with payroll bank accounts and queries related to payroll accounts.
• Support payroll calculations and annualization processes, including tax documentation.

Skills

Payroll data entry

Timekeeping

Payroll support

Email communication

Attention to detail

Tools

HRIS system

Payroll software

Job description

The Role

At HelloConnect, you will be part of a dynamic team in Puerto Princesa City that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

The Role

At HelloConnect, you will be part of a dynamic team in Puerto Princesa City that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. In this role, you will take on a key responsibility in focusing on the daily data entry and processing transactions while assisting the senior team members of payroll on ensuring that payroll operations for HelloConnect employees are well established, contributing to our ongoing efforts to drive business success and enhance customer satisfaction. We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Assist in timekeeping review of employees on a weekly basis and inform leaders of the needed action before the payroll run.
• Email Sending on attendance validation.
• Flag anomalies on employee attendance and report to senior payroll specialists.

Employee Payroll Bank Accounts

• Assist employees in opening payroll bank accounts and coordinate with the bank.
• Assist employees in any query related to their payroll account and provide employee awareness to it payment selection.
• Prepare the list of payroll accounts needed to be offboarded.

Payroll Team Support And Payroll Calculations

• Assist the senior payroll specialist on payroll processes every 10th and 25th of the month.
• Assist in the process of employee’s annualization of compensation, gathering of the new hire previous
• BIR 2316, and the release of the Annualized tax return.

Final Pay Process

• Prepare the supporting documents or working files for final pay processing
• Prepare the convertible leave balances of resigned employees.
• Coordinate and email the resigned employees on the status of their final pay.
• Monitor and update the final pay tracker on a regular basis.

Employee Service And Support

• Respond and provide resolution to basic employee inquiries related to payroll, such as payroll earnings, deductions, pay slip clarifications, timekeeping concerns, government mandated deductions, loan balances or applications, and tax clarifications.
• Coordinate with senior payroll specialist should they need help in resolving employee concerns.

Records And Documentation Retention

• Maintain organized physical and digital payroll records for the assigned tasks and other working files.
• Ensure payroll records follow the company standard and proper approval workflows.

Others

• Assist with any ad-hoc project assignments from senior payroll specialists, payroll team leaders, and the finance manager.
• Ensure that he/she follows the strict pre-set guidelines as to the payroll process and protocols.

What You’ll Bring

• Entry level, 0 – 2 years of payroll experience, but fresh graduates are welcome to apply.
• Willing to do overtime when needed, but focus on efficiency.
• Capacity to quickly learn HRIS or Payroll Tools.
• With Mathematical Ability and able to input massive volumes of numbers.
• Resourceful and keen on details.

What We Offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Location:

L11-188 GF Mall Expansion Area, Robinsons Place Palawan, Bgy. San Manuel, Puerto Princesa City, Palawan