Healthcare Talent Acquisition Delivery Lead

International Business Machines Corporation; Filipinas; Presencial; PHP 1.200.000 - 2.000.000; Jornada completa

Descripción de la vacante

International Business Machines Corporation (IBM) in the Philippines is seeking a Talent Acquisition Delivery Manager to oversee outsourced recruitment for healthcare clients. You will manage delivery teams, ensure SLAs, KPIs, and quality standards, and drive improvements across the end-to-end process.

The role requires leveraging data-driven insights, stakeholder management, and strong collaboration with HR and business leaders to meet client expectations and delivery commitments.

Formación

• Significant experience in Talent Acquisition and recruitment operations.
• Experience with healthcare recruitment or healthcare clients.
• Proven ability to manage end-to-end delivery across multiple teams or accounts.
• Experience with SLAs, KPIs, governance, and client escalations.

Responsabilidades

• Serve as the primary operational contact for assigned talent acquisition clients.
• Lead recruitment delivery teams and manage resource planning.
• Monitor performance, resolve escalations, and drive end-to-end improvements.
• Communicate recruitment performance, risks, trends, and opportunities to senior stakeholders.
• Oversee sourcing, screening, interview coordination, offers, and onboarding handoffs.

Conocimientos

Talent Acquisition

Outsourced Delivery

Healthcare recruitment

Stakeholder management

Data analytics

RPO

Herramientas

ATS systems

Recruitment dashboards

Descripción del empleo

International Business Machines Corporation (IBM) in the Philippines is seeking a Talent Acquisition Delivery Manager to oversee outsourced recruitment for healthcare clients. You will manage delivery teams, ensure SLAs, KPIs, and quality standards, and drive improvements across the end-to-end process.

The role requires leveraging data-driven insights, stakeholder management, and strong collaboration with HR and business leaders to meet client expectations and delivery commitments.