Healthcare CSR — Onsite Pasay, Growth & Benefits

TTEC Customer Care Management Philippines Inc; Pasay; On-site; PHP 268,000 - 357,000; Full time

Job summary

TTEC Customer Care Management Philippines Inc in Pasay is seeking a Healthcare Customer Service Representative to deliver compassionate support onsite. You will help customers by answering inquiries, guiding product use, and resolving issues with a friendly, patient approach.

From a high school diploma or college credit to the ability to research answers and explain solutions, this role requires strong communication and basic computer skills.

Qualifications

• High School Graduate (Old Curriculum) or two years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Product knowledge

Computer skills

Education

HS Diploma or college credits

Job description

TTEC Customer Care Management Philippines Inc in Pasay is seeking a Healthcare Customer Service Representative to deliver compassionate support onsite. You will help customers by answering inquiries, guiding product use, and resolving issues with a friendly, patient approach.

From a high school diploma or college credit to the ability to research answers and explain solutions, this role requires strong communication and basic computer skills.